SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
Will act primarily as first point of contact for Administrators of Concur applications. Support is done via telephone, chat and Support Portal; superior written communication is also essential. Support includes site navigation and system troubleshooting for a wide range of application features including: invoice, travel, expense, technical connectivity, payment engine, and customized configuration inquires. Interfacing with other SAP Concur teams to ensure world-class service is essential. Engineer will provide complete satisfaction for all customer interactions and will assist management in quality assurance process. Position will also act as support for management on a variety of projects, including reporting, training, mentoring, and coaching. This role is expected to be self-motivated, proactive and demonstrate a passion for continuous learning and innovation.
Qualifications, Experience and Education
Critical Performance Competencies
Accountability, Quality Focus, Results-Driven, Change Agility, Communication, Teamwork & Collaboration, Conflict Management, Analytical Skills, Intercultural Sensitivity, Support Processes, Time Management, IT Principles & Data Security, Self-Development, Mentoring, Coaching
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
Valid Through: 2019-11-12