Support Engineer

Ginas Tech Jobs   •  

New Brunswick, NJ

Industry: Technology

  •  

Less than 5 years

Posted 12 days ago

  by    Next Step Systems

This job is no longer available.

Support Engineer

We are looking for a Support Engineer to join a growing team. Step into this role and you are joining a company committed to providing a fun and challenging work environment. This is truly a fast-paced company where the business is continually expanding, and that means big things for your career.

Responsibilities:

-Remote and onsite support for client.

-Interface and consult with clients and vendors as required.

-Participate in the company's "on call" support rotation.

-Document support and call history in ticketing system.

-Answer support telephone calls in a friendly and confident tone.

-Respond to client's inquiries and request according to the company's Service Level Agreement (SLA).

Qualifications:

-Client first attitude is paramount.

-Experience with Windows Office suite.

-Proficient with Windows 7.

-Experience supporting Windows servers.

-Experience supporting mobile devices and smart phones.

-Experience troubleshooting and remediating printing issues.

-Experience supporting Internet access and networking.

-Great communication and organizational skills-written and verbal.

-Detail oriented.

-Experience working withremotesupport tools and a ticketing system a plus.

-Managed Service experience a plus.

-Industry certifications a plus.

-Linux experience a plus.

Keywords: New Brunswick NJ Jobs, Support Engineer, MS Office, Windows, Mobile Devices, Smart Phones, Printing Troubleshooting, Internet, Networking, New Jersey Recruiters, Information Technology Jobs, IT Jobs, New Jersey Recruiting

"PLEASE DO NOT APPLY" If You Are A Consulting Firm, Third Party Recruiter Or Seeking Corp-To-Corp; W-2 Direct Hire Only.

Salary

$80K