Supplier Performance Manager

United Technologies   •  

Phoenix, AZ

Industry: Transportation


8 - 10 years

Posted 78 days ago

This job is no longer available.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

The BU Focal Supplier Performance Manager (SPM) is a vital link between BU sites, Regional Office Supplier Performance, Commodity Management/Work Transfer, NPI, Supplier Quality and other functional teams – supporting supplier OTD/Quality performance, material flow and overall strategic sourcing strategies. The SPM is the primary supplier performance focal supporting compliant measurement, analysis, and management of supply base performance and related efforts impacting material flow, cost reduction, risk mitigation, and continuous improvement.

Primary Responsibilities:

  • Business Supplier Performance/Delivery Assurance Strategy
  • Monitoring Supplier Performance/Strategic Countermeasures/Playbook Effectiveness
  • Supplier Readiness/Supplier Health/Supplier Surveillance
  • Buffer Stock Alignment/Audits
  • Supplier Performance/Delivery Assurance Training/Development (site/supplier)
  • Strategic Sourcing Strategy/Rationalization Support
  • Integrative Continuous Improvement/QCPC Manager
  • SRA Planning and Execution; Passport Approval
  • Metric Development, Validation and Reporting
  • Special Projects
  • Execute the SP/DA overall strategy for the BU Pillar Sites – RO Touch/Non-RO Touch
  • Serve as BU/Pillar DA/SP focal and liaison to Regional Office and a point of escalation for SP/DA concerns
  • Lead a team focused on supplier performance and delivery assurance to ensure excellence in OTD, Quality and overall supplier performance that supports material flow to customer demand
  • Drive cross-functional engagement to remove roadblocks as necessary to improve supplier performance
  • Develop and implement key standardized processes across the BU; identify and implement supplier performance process improvements and deployment of delivery assurance solutions
  • Monitor supplier performance (OTD, Quality, Material Flow, Capacity, Buffer, LTA Compliance) and facilitate supplier escalation reviews and get to green plans through recovery; drive risk mitigation and alignment efforts that prevent suppliers from meeting performance targets
  • Manage collaboration with other departments as necessary with regard to meeting customer requirements, taking advantage of sales opportunities, or minimizing negative impacts on the business where there are shortages; facilitate solutions tocomplex issues such as coordination of shipments, sub-process suppliers, and technical assistance to ensure on-timedelivery,


  • Bachelor's degree in the field of business, supply chain , manufacturing/operations or engineering; 8 years of progressive experience in Supply Chain or Supplier Quality related fields
  • Black Belt and/or Six Sigma certified, Lean Certification, Supply Chain Management certified


  • Supply Chain, Materials Management, Manufacturing/Operations, Engineering and/or Quality/Supplier Quality experience
  • Proven capabilities in procurement practices, supplier assessments, supplier development and/or customer support
  • MS Office skills required; demonstrated ability to create spreadsheets complete complex analysis; presentation skills and ability to present to customers and suppliers
  • Experience leading and developing teams
  • Strong interpersonal and relationship building skills, self-starter, takes initiative, problem solver, team player, adaptability, analytic skills, etc.
  • Experience leading change implementation

Job ID 01286187