The Quality Control Manager will design, implement, and manage a best-in-class quality management program responsible for achieving Pandora's data quality objectives. As the quality leader, the candidate will work directly work with stakeholders throughout the organization to ensure the success of our quality objectives. The individual in this position needs to be a proactive leader and team player with a track record of building and executing successful quality management programs, along with working alongside business partners to ensure achievement of goals and objectives. This position will report to the Director, Shared Services.
Duties and Responsibilities:
The Quality Control Manager is responsible for managing Pandora's IO approval process and ensures compliance with corporate policies and business procedures. The IO Approval process entails the audit and verification of the details of the IO are correctly entered into Pandora's ERP and billing system. The Quality Control department will communicate with Sales, Client Services, Finance and Legal to ensure information is correctly entered into the systems of record. The Quality Control department will escalate non-standard agreements to the appropriate business group, as needed when the Pandora approved/standard criteria is not met. The Quality Control department will approve on behalf of the business for revenue, credit and billing upon confirmation that the approval meets the accepted criteria. The Quality Control department will coordinate with Pandora's Legal team for review and approvals.
Requirements and General Skills:
$120K - $130K