Success Manager

Raycom Media   •  

Memphis, TN

Industry: Broadcasting


Less than 5 years

Posted 273 days ago

This job is no longer available.

Success Manager

The Success Manager will provide internal support for the local sales team by inserting orders, creating sales presentations, keeping track of the sales process for each client and prospecting the market for new clients. The Success Manager will also be responsible for special projects assigned by sales managers. 


Primary Responsibilities

    • Oversees the daily management of assigned accounts
    • Executes regular touch points with clients at campaign inception and throughout the lifetime of the client relationship
    • Identifies upsell opportunities within an account’s marketing strategy and passes them along to the Media Sales Consultant for presentation to the client
    • Retains client base through exemplary service and positive ROI for the client
    • Through the identification of new opportunities, grows average revenue per account
    • Evaluates new and existing products to determine optimal fit for each account and makes recommended marketing changes as necessary
    • Develops and maintains working relationships with key contacts and team members in all functional areas
    • Coordinates and monitors development of artwork, ad copy and proofs with creative team to ensure successful execution of the client’s advertising campaign
    • Receives, compiles, and presents campaign performance reports to client; makes recommendations as necessary
    • Stays abreast of client’s marketing needs: strategy, audience, objective, ROI expectations


Skills and qualifications

  • CRM experience. Matrix or SalesForceexperience, a plus
  • Ability to multi-task
  • Time management skills
  • Critical thinking skills including data analysis and ability to position findings to customer with actionable steps
  • Ability to understand customer environments and re-sell Raycom Media’s value proposition continually and influence decision makers
  • Fluent in Excel, PowerPoint, analytics and research tools
  • Advanced communication, presentation, analytical, and organizational skills
  • Proven ability to manage projects in a changing, fast-paced environment


The optimal candidate for this position of Success Manager is a goal-driven, self-motivated, responsible individual willing to collaborate with the sales support staff to build long lasting and profitable client advertiser campaign and relationships.  Candidate must have at least 2-5 years in a sales organization. Pre-employment drug screen and clean MVR required.