Store Manager

Levi Strauss   •  

Santa Barbara, CA

Industry: Retail & Consumer Goods


5 - 7 years

Posted 161 days ago

This job is no longer available.


We believe that clothes — and how you make them — can make a difference.

Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.

A company doesn’t last more than 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace and by remaining true to its values.

We employ thousands of people around the world to support our great brands: Levi’s®, Dockers®, Signature by Levi Strauss & Co. ™ and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career.

We are looking for a Store Manager who will bring innovation, creativity and leadership to our team. It is important to us this person has the energy and desire to help bring our fashion to the future while maintaining the integrity of our brand’s past.

The purpose of this position is to direct and lead superior retail strategies and execute store operation functions to deliver financial growth and sustained brand equity.

Key Responsibilities:


  • Drives profitable sales and meets or exceeds store financial plans through leading the store team to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour)
  • Analyzes financialreports and makes adjustments to the business to increase sales and drive profitability
  • Contributes to expense control in relation to stores P&L. Deliver’s results through managing payroll and controllable expenses
  • Creates, communicates and holds team members accountable to individual sales goals


  • Recruits, interviews and makes hiring, pay and termination decisions for all levels of store personnel including members of store management
  • Effectively manages the training process for new hires on LS&CO culture, product knowledge, selling practices and other associateresponsibilities is effective
  • Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization
  • Creates succession plans by hiring, developing and retaining top talent
  • Manages employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedure

Operational Excellence

  • Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control
  • Achieves payroll plan through creating and overseeing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales
  • Provides effective leadership and delegates responsibilities to ensure all required store tasks are completed. Directs the store team in prioritizing responsibilities
  • Ensures sound inventory management through an accurate receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures
  • Plans and oversees all physical inventory preparation and counts
  • Prevents loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with loss prevention


  • Responsible for executing store visual standards in accordance with visual merchandising direction, executing flawless product presentation
  • Makes decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store
  • Ensures product is displayed in a manner which tells a story through styling and propping and is compelling to the customer
  • Maintains appropriate levels of product on the sales floor by planning and directing floor replenishment

Customer Experience

  • Creates a high energy, compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates
  • Holds the team accountable to the LS&CO sales standards of Connect, Consult and Close
  • Ensures that all associates are trained on product knowledge to make them product experts who can effectively serve customer’s needs
  • Plans payroll/scheduling based on store traffic to ensure the store is properly staffed to assist customers

Basic Qualifications:

  • Bachelor's degree (5+ years of retail work experience may be substituted for a degree)
  • Minimum 3 years experience in retail store management position
  • Solid experience and demonstrated skills in supervising, coaching and training sales associates
  • Strong apparel experience and business acumen
  • Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in Levi Strauss & Co
  • Strong interpersonal and communication skills (verbal and written)
  • R-39370