Storage Engineer

EPIQ Systems   •  

Phoenix, AZ

Industry: IT Consulting/Services


Not Specified years

Posted 294 days ago

This job is no longer available.

Job Description:

A Storage Engineer is responsible for all aspects of day to day management of the storage environment. 
Incident management, effective troubleshooting skills are critical requirements of a Storage Engineer.  The position assumes accountability for delivery of services that meet business requirements in a timely fashion.  This position works closely with other IT teams and various business units to deploy and resolve storage requirements.

  • Take ownership of assigned tickets
  • Participate in assigned project work
  • Participates in change control process for Epiq infrastructure changes
  • Responsible for vendor escalations as required
  • Provide technical procedure documents to make sure all admins follow the same process
  • Participate in audit activities, provide documentation and maintain compliance
  • Implement and maintain policies and procedures to ensure consistent storage provisioning, uptime and regulatory compliance
  • Maintain current knowledge of storage-related trends and issues including emerging technologies and best practices
  • Participate in creating technical procedure documents
  • Provide input for new environment designs as needed
  • Responsible for hands on support
  • Participate in on call support rotation as required