Sterling OMS Production Support


Shelton, CT

Industry: e-Commerce


5 - 7 years

Posted 297 days ago

  by    Gaurav Kumar

This job is no longer available.

Title                      : Sterling OMS Production Support

Location              : Shelton/ CT

Emp Type           : Permanent Job

Interview           : Phone/Skype

Experience: 5-7 years

Job Description

Put your e-Commerce skill sets to work by helping to creating a best-in-class production support (Tier-2/Tier-2.5) organization. You should be able to handle face-paced, high pressure and Merchants/ Clients/ Customer Calls and ready to jump on a call with our customers to debug issues and provide necessary details.

Should be able to work in a matrix organization and bring in necessary help from the Implementation teams, Product Managers, Research & Development/ Engineering teams, Logistics teams, Finance teams and other stakeholders, as deemed.

Should be very familiar with the Order Capture, Order Management and Order Fulfillment operations. We have our own home-grown Order Management Platform that specializes in Cross-Border Shipping.

As the Sterling Developer, you will work as part of a team to identify issues, take customer calls, provide quick fixes, work with engineering teams to deploy those fixes and, ultimately, plan and implement and create a best-in-class Production Support organization. You should have good analytical capabilities and diagnose any issues that could adversely impact any functional capabilities of our front-end and back-end applications.

You will also ensure that the organization's implementations meet the scalability and reliabilityrequired for e-Commerce operation, as well as provide feedback to the implementation teams and Engineering teams and help optimize core commerce functions for maximum performance.


?       Requires Bachelor?s (or educ. equiv.) Degree in Computer Science, Electronics Engineering or Related Field.

?       Five (5) years (post-degree, progressive) experience in the job offered including 5 years of experience in each of the following skills;

?       In product life-cycle developer/ Production Support roles.

?       Use at least one of the following Sterling Commerce/Yantra modules:

?             Sterling Distributed Order Management,

?             Sterling Selling & Fulfillment Foundation,

?             Sterling Global Inventory Visibility,

?             Sterling Reverse Logistics and

?             Sterling Call Center/Store Operations;

?       Use of AWS, Java and XML, Sterling Commerce?s complementary and competitive products including WebSphere, MQ and JMS compliant queues;

?       Performing Java programming using Servlets, JSP, EJB, JDBC and Swing; and

?       Use of XML, XML parsers, XSL and

?       Oracle, MongoDB, Couch-base databases: troubleshooting, performance tuning and reviewing and editing PL-SQL (Oracle).

?       Should have excellent flair for English language, both written and Oral.

?       Ability to work in a fast-paced, technical environment with minimal instruction

?       Strong attention to detail and quality.

?       Good analytics and problem-solving capabilities.

?       Work for extended hours and be part of weekend production support shits.