Staff Systems Engineer

Harmonic   •  


Industry: Telecommunications


5 - 7 years

Posted 227 days ago

This job is no longer available.


As a member of the Harmonic Systems Engineering team, this position is expected to perform the following:

  • Owning the technical engagement and ultimate success around specific implementation projects
  • Identifying and defining implementation architectures
  • Deploy and configure AWS and equivalent infrastructures using Terraform and CloudFormation templates
  • Solve technical issues and work directly with DevOps and R&D engineers to ensure that customer issues are resolved as expediently as possible
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Help Enterprise customers define IT and business processes that work well with cloud deployment
  • Work with many of the largest service providers in the world deploying the latest technologies in video delivery for live and time-shifted video via traditional medium, or on the latest cloud infrastructure;
  • Collaborate within Harmonic and with partner vendors in designing, planning and executing complex video infrastructure projects;
  • Create software tools, scripts, and automation software for validation of system operations and performance. Software programming experience in OpenStack/SaltStack/Python/Docker
  • Lead customer design reviews; detailed implementation and test planning;
  • System modeling, loading and performance analysis;
  • Configure and test hardware and/or software products, including third party gears such as networkrouters, blade servers, and storage systems to customer-specific parameters;
  • Develop system test plans, including defining subsystem acceptance criteria;
  • Conduct customer training of the delivered equipment and systems;
  • Plan and conduct end-to-end system integration testing and operationalize the delivered system.
  • Security best practices for applications, servers, and networks

Qualifications and Experience:

  • BS or MS in CS, EE, Information Technology or similar disciplines
  • Have a minimum of 5 years of relevant experience. New college graduates in EE or CS considered.
  • Excellent communication and collaboration skills to drive interaction with customers, peer engineers, and project managers
  • Presentation skills with a high degree of comfort with both large and small audiences
  • Ability to work in a diverse team environment
  • A proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously
  • Strong understanding of basic operational best practices such as monitoring, alerting, deployment, and change policies
  • Experience in technologies used in the cloud computing space, including Amazon AWS, Microsoft Azure, AWS, Docker/Containers, Kubernetes and hybrid clouds, Google Compute Engine, Rackspace, or related SaaS/IaaS offerings, map/reduce algorithms, virtualized server compute units, scalable architectures, distributed databases, and big data analysis
  • Experience in Systems or Network Administration, DevOps or Site Reliability Engineering
  • Experience developing or furthering existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
  • Experience reviewing and refining design and architecture documents presented by partner teams for operational readiness, fault tolerance, and scalability
  • Large installation (100+ server, multi-site) experience
  • Experience conducting failure mode analysis in complex distributed systems
  • 3+ years of experience with Linux operating systems, particularly with networking and system administration, Experience with CentOS or RedHat Linux distributions
  • 3+ years of experience with LAN configuration, Internet protocols, server applications and related troubleshooting tools
  • Knowledge of compressed and uncompressed digital video and audio standards, especially around HEVC, H.264 and MPEG-2 technologies
  • Knowledge of video packaging and delivery mechanisms such as HLS, DASH, CMAF, RTMP, UDP, and file based workflows
  • Hands on familiarity with CloudFormation and Terraform
  • Experience analyzing and troubleshooting RESTful web API calls
  • Experience with Salesforce and/or JIRA
  • Ability to provide technical leadership in system integration projects.
  • Data Center technologies: VMware vSphere and Hyper-V multi-tenant data center infrastructure, including Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service.
  • Networking: SDN, IP routing (RIP, OSPF, BGP), IP multicast (ASM, SSM, PIM, IGMPv1/2/3), QoS (DiffServ, queuing), and switching. CCNA/CCNP a plus