Staff Systems Administrator ( Linux / Unix )

BlackHawk Network   •  

Lewisville, TX

Industry: Networks

  •  

5 - 7 years

Posted 272 days ago

This job is no longer available.

About Blackhawk Engagement Solutions
Blackhawk Engagement Solutions is a leading global provider of customized incentive and engagement solutions for consumer promotions, employee rewards and recognition, and indirect sales channel marketing programs. We are a strategic partner with many of the world's leading brands and a thought leader that provides game-changing engagement solutions. Through our products, services and innovative technology, we inspire actions that impact results.

Responsibilities:

  • Provide intermediate to advanced support for all UNIX-based systems in co-location data center including remote and periodic on-site support
  • Respond to outages within Service Level Agreements and escalate issues per standard procedures
  • Perform physical hardware installation and configuration according to project requirements
  • Troubleshoot software and hardware issues
  • Diagnose system resource constraints
  • Recommend hardware and/or software based on project requirements
  • Collaborate with other departments on large scale projects; provide recommendations based on industry best-practices and team standards
  • Create, modify and maintain UNIX-related scripts and batch jobs
  • Document new processes and changes to existing processes
  • Maintain operating system (OS) stability, including bug fixes, resource utilization, critical process monitoring, OS configuration, and break/fix of OS-level issues
  • Maintain hardware-level stability and availability, including all break/fix issues, hardware replacement, vendor relations, hardware modifications, and hardware/server configurations
  • Maintain the security of UNIX-based systems, including user maintenance (deletions/creations/permissions), patching, application-level permissions, and group creation and modification
  • Participate in on-call pager rotation

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Excellent customer service skills
  • Ability to write complex shell scripts in two or more scriptinglanguages (Perlexperiencedesired)
  • Demonstrated knowledge of enterprise storage architecture design and operations (EMC experiencedesired)
  • Demonstrated knowledge of Sun hardware contract maintenance and field replacement procedures
  • Intermediate knowledge of TCP/IPnetworking
  • Intermediate to advanced knowledge of system backup concepts and applications
  • Intermediate to advanced knowledge of UNIX software installation concepts and practices
  • Intermediate to advanced experience supporting two or more UNIX operating system variants (Solaris 10 required) in a production environment (containers/zones, ZFS, and LDOM desired)
  • Working knowledge of UNIX diagnostic tools with above average command output interpretation
  • Able to communicate effectively at all levels, including direct customers (internal and external), management and co-workers
  • Ability to work independently with minimal supervision and quickly comprehend new technologies

EDUCATION and/or EXPERIENCE:

 

5-7 years of applicable experience with one or more UNIX operating system variants (Solaris or Linux required). A BachelorDegree in a related field preferred, but not required.

Blackhawk Network is an Equal Opportunity Employer.  Blackhawk Network believes that diversity leads to strength.

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