Sr Training Professional ( Leadership Development )

8 - 10 years

Posted 271 days ago

This job is no longer available.

This position coordinates and facilitates leadership development programs for front-line leaders across all facets of PSCU’s holistic leadership development strategy, executes opportunities for transfer of learning, and administers & tracks program evaluations.  Incumbent will deliver training and facilitation across all modalities including but not limited to: in-person and remote instructor-led, self-paced web-based and e-learning, synchronous & asynchronous collaborative & threaded, remote and collaborative social, connected and events-based, and targeted internal & externally sourced.  Incumbent is responsible for all aspects of facilitation including any planning and logistics involved, as well as reflection and recommendation for improvement and growth. This position will recommend just-in-time performance interventions and facilitate groups and teams through canned and custom programs.  Incumbent will meet with stakeholders and SMEs as needed, assist Learning Architects and other designers & team members in the design and development of programming and curricula, and analyze performance data to determine gaps where learning curricula should be enhanced to improve results.

Role Responsibilities

  • Develop collaborative relationships with front-line leaders, subject matter experts, HRBPs, OD, and learning architect staff to identify front-line leader development opportunities
  • Facilitate leadership development programs for front-line leaders, through all modalities
  • Engage with and share best practices with other PSCU facilitation and training staff
  • Work with learning architects and other designers & team members to create performance objectives, learning outcomes, and assessment tools, utilizing established adult learning theories and principles
  • Modify custom designed or off-the-shelf classroom and blended learning programs, based on audience needs
  • Analyze effectiveness of learning interventions through performance, post-course delivery assessments and designed learning transfer modes; Create opportunities for reinforcement, such as situational and scenario-based questions and ways to promote Managers Ensuring Learning Transfer; Provide post-learning follow up and support
  • Schedule and execute programming, and provide regular updates to department management regarding status of all activities, completion of milestones, and potential conflicts
  • As assigned, assist Learning Architects and other team members with curriculum development and special projects
  • Perform other duties as assigned

Role Requirements

Education:  Bachelor's degree in learning and development, organizational leadership or equivalent combination of education and experiencerequired.  Master’s degree and/or related certifications preferred but not required.

Experience:  A minimum of eight (8) years of experiencetraining/facilitating/presenting to adult groups of various sizes in a professional work environment, with (5) years of experiencetraining/facilitating leaders, two (2) years of experience with online collaborative or social learning, and (1) year of experience managing direct reports (matrixed or direct) and leading teams. Experience working with various learning technologies, distance learning, and learning management systems.  Experience working virtually and across geographies.

Knowledge, Skills, and Abilities

  • Demonstrate behaviors based on PSCU values
  • Knowledge of adult learning theory
  • Ability to demonstrate flexibility, adaptability and a tolerance for change
  • Professional verbal and written communication skills, with ability to clearly articulate thoughts and ideas, appropriate for engaging with leaders
  • Organizational skills with ability to handle multiple tasks and/or projects at one time
  • Customer service skills with ability to interact professionally and effectively with customers and staff from all departments
  • Decision-making skills, with ability to investigate and weigh alternatives and select course of action
  • Creative thinking skills with ability to ask big-picture questions
  • Time management skills with ability to prioritize and schedule daily activities to maximize efficient use of time
  • Interpersonal skills with ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on situation and needs
  • Personal computer knowledge to include working with Microsoft Word, Excel, PowerPoint and Outlook at the intermediate level
  • Ability to "think on one’s feet" and tailor delivery of classroom learning as needed
  • Must have a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization
  • Ability to travel as needed to successfully perform position responsibilities