Sr. TIPM, Global Network Deployment, Global Programs & PMO (Project Management Office)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Global Network Deployment (GND) team is searching for a passionate and talented technical infrastructure program manager (TIPM) to drive Data Center and Network Capacity deployment efficiencies. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.

Key job responsibilities

- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.

- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.

- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.

- Provide program progress reporting on a regular basis.

- End to end responsibility for the program's execution and success.

- Manage multiple competing projects/programs simultaneously.

- Develop and implement scalable, data-driven process improvement/automated solutions.

- Keep the customer experience as the primary focus.

- Meets/exceeds Amazon's leadership principles requirements for this role

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

BASIC QUALIFICATIONS

- 5+ years of technical infrastructure management experience

- 5+ years experience with varying scenarios of infrastructure builds

- 5+ years experience conducting quantitative and qualitative analysis

PREFERRED QUALIFICATIONS

- Excellent written composition and verbal communication skills and basic knowledge of SQL, Excel, and Tableau

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

- Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems.

- Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment, adapts to change quickly.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.