Sr. Technical Support Specialist

Jeron Electronic Systems, Inc.  •  Niles, IL

Less than 5 years experience  •  Manufacturing / Electronics

Salary depends on experience
Posted on 03/07/18 by Josh Rickert
Jeron Electronic Systems, Inc.
Niles, IL
Less than 5 years experience
Manufacturing / Electronics
Salary depends on experience
Posted on 03/07/18 Josh Rickert

Responsibilities:

  • Provide technical support via telephone/email/remote access for IP based Nurse Call hardware and software
  • Daily communication with national & international technology partners
  • Assist with technical training at corporate facility for distributor certification

 

Qualifications:

  • Bachelor’s Degree in ElectricalEngineering and/or Computer Science (BSEE/BSCS) or equivalent
  • CCNA/CCNP Certification
  • 3+ years of related technical support & networkexperience (log-in/phone support) and RS 485 bus driven hardware experience
  • Experience with Enterprise IT, SIP, Telecom server, Nurse Call, Wireshark
  • Excellent time management and verbal communication skills
  • Excellent problem solving & hardware troubleshooting skills with attention to details

 

Company Info:

Jeron Electronic Systems, Inc. is a leading manufacturer of IT based hospital communication and life safety systems, has an opening for a qualified person to join our group of technical specialists located at our headquarters in Niles, Illinois. This group provides remote solutions to support our domestic and international channel partners during installation of our hardware equipment and PC software applications. 

 

 

Jeron offers competitive compensation depending on experiences and a comprehensive benefits package, including major medical, dental & vision insurance, life insurance, voluntary short/long term disability plans and 401(k) programs.

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