Work with government organizations to maximize performance and organizational effectiveness by improving planning processes, documenting policies and processes, prioritizing and implementing initiatives, developing performance measures, and facilitating change management through communications and training.
Understand and apply process improvement and performance management concepts.
Understand and apply project management concepts to support prioritization and implementation of process improvement activities and strategic initiatives.
Create policies, Standard Operating Procedures (SOPs), and business process guidelines.
Perform research, apply appropriate analytical methodologies and summarize findings for complex problems.
Create performance metrics, collect performance data, apply appropriate analytical methodologies and visualization techniques to demonstrate significant trends and inform decision making.
Perform meeting management activities to include scheduling, coordinating administrative and logistical needs as well as the development of supporting materials, summary reports, action items, and meeting minutes.
Develop tailored briefing materials and reports to communicate concepts, analysis results, and recommendations to a diverse group of stakeholders.
Be comfortable presenting your work to a small audience conveying results or facilitating discussion to support a client decision.
Maintain a positive working environment, growth mindset, and can-do attitude to foster productive and healthy team and client relationships.
Identify opportunities for enhancing service offerings and developing business within a client organization or business area.
Support the development of proposals for new and existing work.
12 years overall experience; 4-8 years’ experience in specialty.
Bachelor’s degree required.
Strong proficiency with Microsoft Office (Word, SharePoint, Excel, PowerPoint).
Preferred experience with performance measures and process mapping.
Preferred experience with process modeling software (e.g. Microsoft Visio).
Ability to distill information, develop insights, and work alongside clients to solve complex challenges.
Ability to be a self-starter, team player, and leader in a fast-paced environment.
Must be detail-oriented and able to handle multiple priorities concurrently.
Must possess strong interpersonal communications and teamwork skills.
Takes ownership of projects and can prioritize assignments based on client’s needs
DHS suitability or DoD clearance, requiring U.S Citizenship