Sr. Technical Program Manager, Network Engineering, Amazon's WW Operations & Robotics
New York, NY 10025 In-Person
1 month ago
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Job Description
OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon's WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon's Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon's Air Hubs.
OpsTech Infrastructure Engineering Programs (Infra Eng Programs) owns operationalizing and deploying OTIE and Robotics solutions at massive scale. These solutions include highly reliable IT infrastructure, adding security enchantments, improving service delivery all with the direct goal of scaling Amazon's efficiently, delivery speed, and driving new innovations for customers. The team supports global operations customers (first, middle, last mile) and internal teams.
We are seeking a seasoned Sr. Technical Program Manager to own a large network infrastructure program. In this role, you will partner with strong technical stakeholders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.
Key job responsibilities
The right candidate will possess strong technical infrastructure program management skills, will have demonstrated experience overseeing medium to large projects.
- You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
- You will oversee high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints.
- An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected.
- Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
OpsTech Infrastructure Engineering Programs (Infra Eng Programs) owns operationalizing and deploying OTIE and Robotics solutions at massive scale. These solutions include highly reliable IT infrastructure, adding security enchantments, improving service delivery all with the direct goal of scaling Amazon's efficiently, delivery speed, and driving new innovations for customers. The team supports global operations customers (first, middle, last mile) and internal teams.
We are seeking a seasoned Sr. Technical Program Manager to own a large network infrastructure program. In this role, you will partner with strong technical stakeholders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.
Key job responsibilities
The right candidate will possess strong technical infrastructure program management skills, will have demonstrated experience overseeing medium to large projects.
- You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
- You will oversee high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints.
- An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected.
- Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
About Amazon
Learn More About AmazonAudible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.
Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests.
Work You’ll Do
At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you.
Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally.
Lead with Innovation and Leadership
Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards.
Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation.
Explore Amazon’s Employment Benefits
Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security.
Internship and Networking Opportunities
Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company.
Future-Proof Your Career
With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends.
Stay Connected
Join Our Team
Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference.
Keep Up to Date
Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.
Job Alert Emails
Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon.
Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Amazon Careers
Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests.
Work You’ll Do
At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you.
Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally.
Lead with Innovation and Leadership
Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards.
Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation.
Explore Amazon’s Employment Benefits
Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security.
Internship and Networking Opportunities
Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company.
Future-Proof Your Career
With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends.
Stay Connected
Join Our Team
Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference.
Keep Up to Date
Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.
Job Alert Emails
Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon.
Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
