Sr Systems Support Engineer / Scientist

Salary depends on experience
Posted on 09/21/17
Hayward, CA
Salary depends on experience
Posted on 09/21/17


  • Lead cross functional operations teams (Supply Management, Quality, and Manufacturing) in resolving manufacturing non conformances to meet instrument production build plans
  • Create and maintain manufacturing work instructions, training guides, and datasheets
  • Create and execute Process Qualification and V&V test protocols
  • Write and implement Engineering Change Orders and Deviations
  • Identify opportunities for system related instrument improvements and evaluate cost effective options to improve instrument reliability and reduce non conformances
  • Lead root cause analysis and investigations to drive hardware/consumables process and design improvements
  • Actively participate as a cross-functional team member representing LCM in Sustaining Meetings
  • Provide technical presentations to upper management, peers, and stakeholders
  • MiSeq Systems Engineering Subject Matter Expert (SME) for all internal/external audits


  • Advanced understanding and use of engineering tools such as statistical engineering techniques, design of experiments, product and process capability analysis, and critical parameters management
  • Ability to translate, statistically analyzes data, and effectively report problems through written and/or graphical formats
  • Ability to work in a highly collaborative, cross site,  and fast-paced environment
  • Candidate must be organized, a self-starter, highly motivated individual capable of multi-tasking
  • Demonstrated use and understanding of change management process (SAPpreferred)
  • Hands-on experience with next generation sequencing technologies (NGS)
  • Experience with DNA / RNA extraction and NGS library preparation
  • Program language experiencepreferred (SQL, C#, VBA for Excel, R, Python, Matlab, LabView)
  • Proficient in MS Office (Word, Excel, PowerPoint, VISIO)
  • Understanding of formal problem solving methodologies (DMAIC, KT, 8D)
  • Understanding of GDP, GMP and Quality process controls
  • Understanding of Genomics Technology information
  • Experience with FDA regulated medical device product development preferred


  • BS/MS in Engineering: Mechanical, Electrical, BioEngineering, Biochemistry, or relevant field
  • Preferred 7+ years of experience in Life Science industry performing the role as a Systems Engineer/Scientist


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