Sr. Systems Engineer

COCC   •  

Southington, CT

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 38 days ago

Job Description and Responsibilities:

We are looking to hire a Senior Systems Engineer to provide industry standard support and implementation for customer networks in COCC’s Cloud Services Department. This role encompasses VMware, Windows System Administration, Network Engineering and end user support in a Professional Services context. You will be responsible for implementing, automating, troubleshooting and supporting issues related to VMware Horizon View, Windows Active Directory, Group Policy, TCP/IP, DHCP / DNS and other technologies. You will provide 2nd and 3rd level End User Computing (EUC) support, including networking and application installations and support for our customers and junior internal personnel.

  • Support of banks PCs, servers and networks – Virtual and Physical
  • Network consulting and support at client sites.
  • Installation and support client VDI systems, and COCC core applications
  • Installation and support standard PC based applications as well as industry specific applications.
  • Developing and maintaining technical proficiency.
  • Installation/Upgrading/Troubleshooting Servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Performing preventative maintenance and help manage security for servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Project planning for banks’ networks
  • Planning and documenting upgrades and security of servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Diagraming and documenting existing servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Provide Tier 2/3 support of internal helpdesk teams
  • Mentor and teach junior consultants and support specialists
  • Miscellaneous work and other projects as needed

Qualifications:

  • Strong customer service and professional client facing skills.
  • A minimum of 10-15 years of experience in professional services and/or a financial organization
  • Certifications (MCSE and VCP) are a strong plus and will be required within a year of joining COCC
  • Ability to communicate effectively with all levels of staff and management both verbally and in writing.
  • Self-sufficient and the capacity to work alone or with a team and adhere tight project deadlines with little supervision.
  • Understanding of COCC core applications

Required Technical Skills:

  • Experienced in VDI deployment utilizing Horizon View
  • Design and implementation of Desktop / VDI Image & template management.
  • System migrations and ability to operate and maintain Microsoft Networks
  • Strong understanding of TCP/IP, Subnetting, Routing and SMTP concepts
  • Microsoft Exchange 2013/2016 On-Premise and O365
  • CommVault or similar Enterprise backup solution
  • Ability to operate, install, configure and maintain the following:
      • VMware Horizon View
      • Microsoft Windows Server 2008 - 2016
      • Microsoft Windows Desktop 7 and above
      • Active Directory
      • Standard Windows applications
      • Ability to navigate VMware vSphere
  • Preferred Technical Skills:
    • VMware Horizon View - App Volumes and Thin App virtualization environment
    • IGEL UMS or similar
    • Dell EqualLogic or similar
    • CCNA level experience with a focus on Storage Networking.
    • VCP-Desktop and Mobility Certification
    • PowerShell
    • Candidates should also have working knowledge in the following:
  • Travel required is equal to 50%
  • Weekend and after hours will be required