Sr. Systems Engineer

Applied Systems   •  

University Park, PA

Industry: Enterprise Technology

  •  

8 - 10 years

Posted 56 days ago

Job Description


Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Sr. Systems Engineer to join our internal Corporate IT Infrastructure Operations team. In this role, you will be part of a group of engineers responsible for building and supporting the server and storage infrastructure platforms as well as all production Microsoft back-office systems. This includes installing, configuring, and administering Windows Server, Exchange, SharePoint, and SQL Server. The ability to self-manage, prioritize, and multitask are essential, as you will balance functions related to both project delivery and support/administration,

RESPONSIBILITIES

  • Responsible for identifying, prioritizing, and confirming problem resolutions with Infrastructure technologies, escalating complex problems as necessary
  • Ensure that operational processes are consistently followed in order to support the organization's SLA requirements and meet/exceed customer expectations
  • Build and maintain in-depth technical and product knowledge that is leveraged to design, implement, and support solutions with complex interdependencies
  • Assist the End User Services team in responding to tickets and requests
  • Focus on the constant improvement of in-place processes, and the development of industry standard processes in areas where no process exists
  • Create, maintain, and report monthly metrics for Infrastructure environments
  • Perform on-call duties on a rotation basis
  • Assist with office move, integration of newly acquired companies, and marketing events on an as-needed basis
  • Maintain a thorough understanding of incident, problem, change, configuration, and asset management principles and able to apply best practices

QUALIFICATIONS FOR THIS JOB

  • Bachelor's Degree in Technology/related field or equivalent work experience
  • 7+ years of experience designing, building, and supporting enterprise infrastructure and systems, including experience in a multi-site environment; international exposure ideal
  • Experience with solution delivery from design through post project support
  • Technical skills:
  • Experience with various computing hardware and software platforms, including servers, workstations, and numerous COTS software applications—including, but not limited to:
  • Windows Server (up to current version), Active Directory, Office 365, Exchange, SharePoint, Skype for Business, SCCM and Azure
  • VMWare ESX virtualization, as well as orchestration technologies
  • Nutanix hyperconverged infrastructure platform
  • Hands on experience managing enterprise storage technologies—including data backup solutions
  • Experience hardening Windows platforms via GPOs using STIGs or other system hardening baselines
  • Working knowledge of SQL Server
  • PowerShell, Bash, and/or other scripting languages
  • Thorough understanding of basic network engineering fundamentals, including: OSI layers, IP addressing, sub-netting, TCP/IP stack, VLANs, DHCP, etc.
  • MCSE or MCSA certification preferred
  • Keen attention to detail with strong analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks under stress
  • Strong written and oral communication skills with the ability to present technical ideas or topics in an understandable manner to all levels of the organization
  • Self-motivated with the ability to quickly learn new products
  • Available for up to 25% travel—domestic and international