The Systems Administrator’s purpose is to provide solutions that will give HealthSmart a competitive advantage through technology. This is achieved by providing high levels of availability for multiple business-critical computer systems, ensuring the protection of client and partner data and company assets through the latest IT industry security practices, participate in the planning and implementation of policies, procedures and best-practices that will ensure HealthSmart achieves an overall superior level of service in the healthcare coverage industry.
ESSENTIAL JOB RESULTS:
Utilizes a thorough understanding of available technologies, tools, and existing designs.
Acts as a project lead in the design and review of new systems, applications, and hardware.
Coordinates and collaborates with network administrators, developers/programmers, database administrators, and IT Operations staff to ensure availability, reliability, and scalability of corporate systems to meet business demands.
Acts as an expert technical resource to other systems administration department staff in the infrastructure design, testing, and implementation processes.
Communicates effectively with business units to identify needs and evaluate alternative solutions.
Quickly and efficiently converts business requirements to technical project plans that account for business continuity requirements.
Executes project plans and revises as appropriate to meet changing needs and requirements.
Easily recognizes system deficiencies and implements effective solutions.
Works with management to adapt standards to ever-evolving and emerging technologies.
Mentors and trains co-workers with less experience by formal and informal means.
Adheres to technical documentation standards defined by IT management.
Assists in the facilitation of team meetings.
Delivers informative, well-organized presentations.
Communicates difficult/sensitive information tactfully.
Liaises with third-party support and equipment vendors to resolve hardware and software issues.
Plans and implements server upgrades, patch management, and vendor supplied patches.
Monitors and tests system performance and provide performance statistics and reports.
Administers and maintains end-user accounts, permissions, and access rights.
Manages and supports enterprise messaging system infrastructure (Microsoft Exchange).
Recommends and executes modifications to server environment in order to improve efficiency, reliability, and performance.
Conducts research on emerging hardware and software products, services, protocols, and standards in support of procurement and development efforts.
Interacts and negotiates with vendors and contractors to secure products and services.
Develops and maintains training materials and server documentation.
Requisition ID : 1937