Sr. Systems Administrator, Facilities Data Technologies

5 - 7 years experience  •  Business Services

Salary depends on experience
Posted on 09/22/17
San Francisco, CA
5 - 7 years experience
Business Services
Salary depends on experience
Posted on 09/22/17

The Position

The Systems Administrator provides technical support for Facilities Data Technologies (FDT) staff, is skilled at providing end user support in a complex, continuously operating environment. The Systems Administrator will be responsible for development and support of IT infrastructure, vendor hardware, and vendor software associated with mission-critical GxP and non-GxP automation systems, including the Building Automation Systems (BAS) for South San Francisco and Dixon, Facilities Data Historian (centralized data/alarm system) (FDH), and Vendor Specific systems that integrate with the BAS and FDH.  The Systems Administrator will be the single point of contact and subject matter expert for the above automation systems and system components across multiple South San Francisco campuses.  This role includes closely working on new building construction, existing building retrofits, and identification and upgrading of aging systems and associated components.   Partnering with Site Engineering, support building projects by providing technical expertise and communicating customers. Support alarm reconciliation efforts to remain in compliance with SOPs and governance documents.  Provide technical support and problem-solving capabilities including equipment troubleshooting. Support Roche energy and sustainability initiatives.  Interact with key customers keeping them apprised of facility functions. Emphasize exemplary customer service and communication skills to staff and contractors.
Job Requirements:

  • A minimum of five years of Building Automation architecture and administrative experience, preferably with Siemens Insight and APOGEE platform
  • Ability to process system(s) alarms per GMP and GEP processes
  • Outstanding customer service and interpersonal skills both internal and external
  • Ability to acquire, through training and on the job experience, specialized knowledge in rapidly changing technology and applications

Experience and Skills:Successful candidates will be able to demonstrate all or most of the following skills and traits:

  • Current experience in Industrial Controls and Infrastructure environments
  • Strong understanding of Good Engineering Practices (GEP)
  • Strong Knowledge and experience in hardware/server maintenance
  • Good working knowledge of networking fundamentals
  • Current experience in Good Engineering Practices (GEP)
  • Recent experience in a pharmaceutical cGMP or other regulated environment
  • Practical understanding and recent experience with formal Root Cause Analysis (RCA)
  • Exceptional skills are required in the following:
    • Communication
    • Organizational/attention to detail
    • Leadership/Mentoring
    • Reliability and dependability
    • Teamwork
    • Analytical/prioritization and troubleshooting skills
    • Customer service mindset
    • Capable of working independently, effective at managing multiple tasks and projects, flexible and able to adapt quickly to new and changing situations
    • Be able to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes
    • Ability to work well with internal suppliers/customers like Facilities, Information Technology, and Safety Health and Environment (SHE).
    • Ability to collaborate with senior internal and external customers and team members
    • Demonstrated ability to effectively communicate (verbally and in writing), influence and lead both with and without authority, as well as strong analytical skills, planning and organizational skills
    • Ability to develop innovations that solve difficult technical problems
    • Biotechnology/pharmaceutical computing environments a plus
    • Automation software: Siemens BAS, Yokogawa, or OSI PI is a plus
    • Knowledge of MODBUS, BACnet, and OPC communication protocols
    • Knowledge of Microsoft Office Suite
    • Knowledge of Google suite (Docs, Spreadsheets) is desired
    • Knowledge of sustainability measures and interaction(s) with Building Automation
    • Computer systems validation

Who You Are


  • Bachelor's degree in CS, MIS, or other related field preferred or equivalent experience
  • Minimum 5-8years’ experience with Windows servers, networking, storage, and databasetechnologies
  • Minimum 5 years supporting a mission-critical Enterprise environment

Job ID: 3412953042

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