Bachelor's degree or equivalent experience. 4~5 years experience in a complex IT operating environment that includes: Microsoft Windows, Microsoft Office Products. Experience with server design, installation, and support including database administration. Good communication skills. Proficient customer service skills. Knowledge of a variety of hardware platforms and operating systems. Good problem determination skills. Microsoft MCSA Certifications preferred. Must be able to travel to various Advocate sites. 24 hour/7 day on call support required. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis.The Senior System Administrator provides expert level support for end~users with technical issues or problems. Fulfills users requests for software and hardware installation. Oversees and participates as a technical resource on site and core projects. Performs device setup, deployment and retirement activities. The Senior System Administrator participates in the training and mentoring of new team members. Provides installation and support activities for site~based servers. Proactively monitors device performance and takes corrective actions.
NETWORK MANAGEMENT ~ Supports device connections to the Advocate Infrastructure.
ENVIRONMENT MANAGEMENT ~ Provides expert~level oversight of the enterprise standards and site IT environment.
DEVICE MANAGEMENT ~ Ensures IT environment is functioning at optimal level and end~users needs are met.
DEVICE DEPLOYMENT / LIFECYCLE ~ Participates in the entire device lifecycle from initial device deployment through device replacement / retirement.
PROJECT SUPPORT / MANAGEMENT ~ SITE PROJECTS ~ Supports site based projects including, construction projects, new system implementations or application upgrades following project office policies and practices .
PROJECT SUPPORT / MANAGEMENT ~ CORE PROJECT ~ Serves as the site resource for core projects that may include, new application implementation, new technology deployment or application upgrades in compliance with project office policies and standards.
SERVER MANAGEMENT ~ Responsible for the implementation and management of application servers.
MENTORING / STAFF DEVELOPMENT ~ Participates in the onboarding and mentoring of team members.
Job ID: 93086