You've got technical chops. You demonstrate a knowledge of IT monitoring tools or IT Operations. You run the technical discovery process and are capable to handling questions in an RFP, RFI and security questionnaires. You help customers design integrations to provide seamless implementation with their current technology stack.
You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience selling in the SaaS world and can articulate the business value of our solution.
You are excellent at multi-tasking, are self driven, and can work both independently and with a cross functional team. You have project management skills and account management experience. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail.
How You Impact Our Vision: Key Responsibilities
- You play the part of a consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer experience. You build strong, significant, and compassionate relationships to internal and external partners, no matter their level.
- You demonstrate knowledge of IT monitoring tools or IT Operations, can do basic scripting. You will run the technical discovery process and are capable of handling questions in an RFP, RFI and security questionnaires. You help customers design integrations to provide a seamless implementation with their current technology stack.
- You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience selling in the SaaS world and can articulate the business value of our solution.
- About You: Skills and Attributes
- You are an extraordinary partner - to sales/product team and to your customers
- You've got technical chops
- You are excellent at multitasking, are self-driven, and can work both independently and with a cross-functional team
- You have project management skills and account management experience. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail
About You
- You have 5+ years of pre-sales experience
- You have the ability to do basic scripting
- You have experience selling SaaS in a fierce environment
- You have strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
- You have the ability to travel to customer sites as necessary
Preferred Qualifications
- You have a bachelors degree or higher, preferably in a technical field
- You have an understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow and Zabbix
- You know and understand our space (or you're already a fan of our product!)
- You're experienced in enterprise and commercial sales