Job Description

You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience selling in the SaaS world and can articulate the business value of our solution.

You are excellent at multi-tasking, are self driven, and can work both independently and with a cross functional team. You have project management skills and account management experience. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail.

How You Impact Our Vision

Our Solutions Consultants sit at the nexus between pre-sales, sales and customer experience and success. Whether it is helping understand the customer environments and potential technical landmines or supporting one of our over 375+ native integrations, you are fundamental to helping customers realize and optimize the PagerDuty’s awesome capabilities.

About You

5+ years of pre-sales experience
Bachelors degree or higher, preferably in a technical field
Ability to do basic scripting (Java, php, Ruby, Perl) and fundamental knowledge of Linux
Experience selling SaaS in a fierce environment
Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
Ability to travel to customer sites as necessary

Preferred Qualifications

Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow and Zabbix
You know and understand our space (or you’re already a fan of our product!)
Experienced in enterprise and commercial sales

Valid through: 1/27/2021

About PagerDuty

PagerDuty is an American cloud computing company specializing in a SaaS incident response platform for IT departments. It has been recognized by Forbes on its "Cloud 100" as well as the USA Today list for the top small and mid-sized companies for diversity in 2018. PagerDuty is headquartered in San Francisco with operations in Toronto, Atlanta, the United Kingdom, and Australia. Its platform is designed to alert clients to disruptions and outages through machine learning and automation. The software operates as a standalone service or can be integrated into existing IT systems. Notable customers include GE, Vodafone, Box.com, Clover Network, and American Eagle Outfitters. The company was founded 2009 in Toronto, Ontario, by University of Waterloo graduates Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The company was incubated at the Y Combinator. PagerDuty raised a seed funding round of $1.9 million in 2010, followed by a Series A round that raised $10.7 million in January 2013. As of 2018, the company has raised over $170 million in venture funding. In July 2016, the former CEO of Keynote Systems, Jennifer Tejada, was named CEO of PagerDuty. Later that year, the company held its first PagerDuty Summit, an industry conference to encourage digital innovation. The PagerDuty Summit was held in San Francisco in 2017 and 2018.

Total Jobs:

Total Experts:

Average Pay:

$146,590

Total value of jobs:

$3,225,000

% Masters:

56%