$80K — $100K *
In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.
The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.
Want to be a part of our team?
The role of the Sr Service Delivery Manager is targeted at NTT's key, large clients with multiple services, large-volume and complex procurement, and upside growth potential. The role of a Sr Service Delivery Manager is to represent NTT as the day-to-day point of contact for select key clients, focusing on ensuring client satisfaction and ease-of-use through effective and efficient operations.
Sr Service Delivery Managers ensure the client has a strong and effective operational relationship with NTT. They serve as Trusted Advisors to clients, providing consultative guidance to help the client achieve its business objectives.
The Sr Service Delivery Manager is responsible for the operations related to all contracted services, procurement, installations and projects, client satisfaction and PS and MS profitability, as well as improving the operational relationship between NTT and the client through developing quality management and process improvement techniques. Sr Service Delivery Managers leverage portfolio management techniques to manage the many projects and services work streams in process with the client to ensure NTT meets the client’s business objectives. Key measures of success are the effectiveness and efficiency of our operational relationship with the client.Working at NTT
What will make you a good fit for the role?
Additional Job Description
Work Experience Required
Valid through: 3/8/2021