Job Summary

The Senior SAP FICO Production Support Analyst ensures the daily stability, compliance, and optimization of financial accounting and controlling systems. This role focuses heavily on resolving high-priority user issues, guiding month-end and year-end closing cycles, and delivering immediate system fixes for finance users.

Core Responsibilities

• Daily Ticket Resolution: Troubleshoot and resolve issues in SAP Finance (G/L, AP, AR, Asset Accounting, Treasury) and Controlling (Cost Center Accounting, Investment, Project Systems, and Profitability Analysis) modules.

• Period-End Operations: Drive financial system readiness during critical month-end and year-end closing processes. Support monthly and yearly financial planning and actual closing processes.

• User Empowerment: Conduct hands-on training sessions for finance users. Write clear, step-by-step user documentation to reduce repetitive support tickets. Update users on new or changed programs/processes and collaborate with the HQ global SAP support team for system enhancements.

• Project Support: Provide testing and implementation support for new features or changes in coordination with the HQ global SAP support team.

Key Requirements & Skills

Experience & Functional Expertise

• Industry Experience: Over 10 years of hands-on SAP FI/CO consulting and system analysis experience. Must have a proven track record in high-tech or semiconductor industries.

• Lifecycle Knowledge: Deep knowledge of R2R (Record-to-Report), P2P (Procure-to-Pay), and O2C (Order-to-Cash) lifecycles. Strong understanding of how FI integrates with upstream modules (MM, SD).

Technical Proficiencies

• Core Technical Skills: Familiarity with SQL, ABAP debugging, and reporting tools.

• ERP Systems: Experience migrating to or working within SAP S/4HANA is the industry standard.

Education & Certifications

• Degree: Bachelor’s degree in Accounting, Finance, or Information Technology.

• Certifications: Relevant SAP Certifications (e.g., SAP S/4HANA Finance) are highly preferred.

Soft Skills

• Strong stakeholder management abilities.
• Ability to communicate complex financial concepts to technical teams.

Excellent documentation skills