Senior Project Managers in Human Resources are responsible for managing mid-size to large and complex Human Resources projects with cross-functional project teams, high visibility and aggressive schedules, requiring negotiation skills to balance the needs of project stakeholders. Human Resources projects typically include both technology and non-technology deliverables, requiring Senior Project Managers to build effective partnerships with Technology Project Managers, Continuous Delivery Product Managers, operational team leaders, communications managers and organizational change management resources. Projects may have multiple workstreams and deployments spanning multiple years with enterprise-wide business impacts. Successful Human Resources projects equip T-Mobile employees with resources, tools and support for personal growth and career success.
STUFF WE'LLTRUSTYOU WITH
Requires competencies in customer focus, change and innovation, strategic thinking, relationship building and influencing, talent management, results focus, and inspirational leadership.
•Manages all aspects of small to medium technical and non-technical HR projects throughout the project management lifecycle, including project scope, schedule, resources, quality, costs and change.
•Provides overall project leadership for medium to large HR technology projects, directly driving non-technology deliverables and partnering with Technology Project Managers and Continuous Delivery Product Managers for delivery of technology components.
•Understands and utilizes standard project management lifecycle methodologies, including both waterfall and continuous delivery models.
•Leverages project status reporting and meetings as communication and management tools. Effectively sets and manages customer, vendor and implementation partner expectations, ensures transparency to project health and risk, and maintains a strong project team sense of respect and trust.
•Identifies potential risks, including both those that span multiple workstreams and projects within a program and those connected to external projects and programs, and establishes communications and mitigations to address them. Communicates risk in clear business and technical terms and provides audience-appropriate messaging and solution options at a senior leadership and executive level.
•Ensures project strategy alignment with HR leadership and business team goals. Establishes project or program organizational structure, controls project scope and change, and establishes appropriate tools and processes for tracking and reporting project health and progress toward goals. Adjusts resources and organizational structure as needed to ensure efficient delivery of results.
•Acts as a change agent for the project team, ensuring they understand the business vision for the project solutions and coaching them to develop innovative approaches and simple solutions to meet business needs.
•Ensures project success measures and business value measures are appropriately defined and tracked. Proactively anticipates issues, facilitates mitigation planning and tracks through to resolution. Ensures all changes to scope, schedule, cost and quality are assessed, presented to and approved/denied by appropriate project steering or governance bodies.
STUFFYOU TELLPEOPLEAT PARTIES
•5-8 years of formal project management experience utilizing structured methodologies to lead both technology and non-technology projects.
•2+ years of Human Resources project management experience or 2+ years of Human Resources operations leadership experience.
•Solid understanding of project management principles and best practices, along with demonstrated ability to tailor them to meet specific project and customer needs.
•Demonstrated track record of successfully delivering complex solutions within tight timelines while managing multiple projects or workstreams.
•Proven ability to anticipate issues, recognize problems as they arise, synthesize complex scenarios into key issues, identify appropriate resources needed to determine root cause and facilitate quick resolutions.
•Excellent verbal and written communication skills, including demonstrated ability to tailor communications to all employee and leadership levels.
•Awareness of general accounting practices related to project management, including budgeting and capitalization.
•Proven ability to effectively manage change in a dynamic, fast-paced environment.
•High proficiency with Microsoft tools, including Word, Excel, PowerPoint, Project, Visio, SharePoint and Outlook.
•Bachelor’s degree in Business Administration, Project Management or related discipline preferred; equivalent work experience may be considered in lieu of degree.
License or Certification
Project Management Certification Desired