Sr. Project Manager (Process Improvement) at University of Miami in Miami, FL

The Senior Project Manager leads teams to deliver projects that span across one or more units, in furtherance of institutional healthcare goals and objectives. Moreover, the incumbent manages resources, schedules, and financials for assigned healthcare units. The Senior Project Manager manages project change requests to ensure successful and on-time project delivery.

• Consults with internal resources/members/customers to define project scope, design and strategy.

• Leads in the effort of identifying Lean Six Sigma/Process Improvement projects.

• Assists in prioritizing selected projects using a project prioritization matrix.

• Identifies and leads resources required to successfully execute projects.

• Administers and co-ordinates Process Improvement/Six Sigma teams by working with Project and Process Owner(s).

• Supervises MBA student interns and other project team members.

• Coordinates all process improvement efforts at specified UHealth location (ie. UMH, DOM) duplicate projects and negative interactions between uncoordinated projects.

• Utilizes best of class leading practices, tools and data to communicate process improvement with member executives, physicians, management and other leaders on the opportunities for operational effectiveness:

o Six Sigma process improvement project (DMAIC model)

o Six Sigma process innovation project {DFSS/DMADV model)

o Lean thinking and methods to eliminate waste o PDSA/SOSA cycles

• Coordinates all project tollgate review presentations.

• Facilitates multidisciplinary (cross-functional} process improvement teams.

• Maintains industry knowledge on quality and performance excellence and innovation.

• Develops a dashboard/balanced scorecard with metrics to drive operational efficiencies (while enhancing staff satisfaction and customer service, resources permitting).

• Independently performs data retrieval for various Lean Six Sigma/Process improvement.

• Represents Office of Process Improvement at meetings as designated.

• Other duties as assigned.

Requirements:

Education:

Bachelor’s degree in relevant field required

Experience:

Minimum 7 years of relevant experience required

Knowledge, Skills and Attitudes:

• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop and train others.

Any appropriate combination of relevant education, experience and/or certifications may be considered.