The Project Manager will be accountable for the delivery of Invacare global projects in the areas of Power Mobility, Respiratory and/or Informatics, ensuring that the project meets the defined scope, within the specified time and to the defined cost constraints.
The establishment of a common project vision, purpose and strategy, including the alignment of team members to that common purpose, motivating and inspiring the team to success is a critical factor of the role.
The Project Manager must manage stakeholder expectations in accordance with business priorities based on a win-win outcome and to provide on-going production support and resolution of customer related concerns and complaints where project management expertise is required.
This role is a global role and may require an element of travel. Managing communication across different globally dispersed teams will likely require conducting business activities such as teleconferences and/or video conferences that are outside of normal business hours.
- Working with the Internal and External Customer: Understand, define and communicate customer expectations around project objectives.
- Understands business objectives and relates scope to measurable/tangible outcomes.
- Fully understand internal and external customer relationships, manage their needs & expectations at all level of the business and monitor for changes in stakeholder requirements.
- Ensures a clear line of communication with no surprises.
- Establishing Direction: Create a vision, purpose and strategy through innovation.
- Clearly and consistently communicate project strategy and direction throughout the project team.
- Develop a common vision and purpose for the project team around business strategy..
- Aligning People: Communicate direction, influence others and create coalitions required to achieve project objectives.
- Align the business wide, cross functional project team around a common objective.
- Influence team members and stakeholders to ensure project goals are achieved in line with business strategy.
- Ensure project team members collaborate with each other in the best interests of the business, irrespective of personal opinion or beliefs.
- Create a project team that works, thinks and talks as one – open communication with everybody, no “them-and-us”.
- Holds team members accountable for deliverables – cost, quality and timing.
- Escalates problems through appropriate chain of command to ensure progress
- Motivating and Inspiring: Energize team members and enable then to overcome barriers to change (political and bureaucratic).
- Create energy and drive through your own actions.
- Support, coach and mentor individuals through times of difficulty (professional and personal).
- Actively work to overcome political and bureaucratic barriers.
- Enable the project to reach its full potential.
- Planning and Budgeting: Utilize a range of techniques to create detailed plans, budgets, timetables and resource allocation.
- Initiate new projects through the identification of stakeholders and the development of charters.
- Plan projects through the evaluation of project scope documents, the creation of work breakdown structures and the identification of project activities.
- Create and maintain financialbudgets for the project.
- Provide clear and concise advice to associated teams on project schedules, costs and scope.
- Apply risk management techniques; from risk identification, through risk assessment and into full mitigation.
- Take projects to closure and evaluate lessons learnt.
- Take compete responsibility for delivering functional requirements on time and to the planned budget.
- Organizing and Staffing: Create structure within a project team and where necessary, define roles, policies, procedures and systems.
- Build respect within the team through accurate and timely decision making around both technical and non-technical issues.
- Allocate resources to project tasks based on stakeholder priorities.
- Ensure that there is always a clear role for each project team member which adds value to team performance and business needs.
- Provide candid feedback on team members’ performance to the respective manager/supervisor.
- Controlling and Problem Solving: Create structure within a project team and where necessary, define roles, policies, procedures and systems.
- Understands enterprise business processes to clearly identify potential hurdles. Closely monitor team results, identifying any deviations. Organizes solutions with the focus on tasks.
- Challenges team members to question “status-quo” and suggest improvements to overall project execution process.
- Understands processes for medical device launch, design controls, change controls etc.
- Execute projects through clear communication and the consistent application of quality standards.
- Monitor team performance against plans using a range of self and business derived metrics.
- Control projects through the application of change control and the refinement of planned baselines.
- Immediately act upon issues effecting the delivery of the requiredschedule, cost and scope through a clear and coherent set of actions.
- Proactively drive project recovery plans in consultation with stakeholders.
- Predictability and Order: Create structure within a project team and where necessary, define roles, policies, procedures and systems.
- Focuses on incremental results
- Create predictability and order within the project team.
- Build a team which is consistent in what it expects from itself and from others.
- Provide security for team members – honesty, integrity, clarity and direction.
- Maintain project procedures, policies and systems to ensure maximum value to the business.
- Build a culture of continuous improvement when project members challenge their own thoughts and ideas whilst also challenging each other.
- Leading Change: Create structure within a project team and where necessary, define roles, policies, procedures and systems.
- Leads the project team through times of dramatic change to products, processes and behaviors.
- Empower the project team to take measured and considered risk and to feel free to use creative thinking and innovative approaches.
- Create a team which believe the improbable is possible.
- Quality: Display enthusiasm and total commitment to quality initiatives.
- Drive process improvement initiatives forward, some of which may be formed as part of global quality improvement strategies.
- Take the initiative and provide innovative ideas to improve efficiencies within the Invacare Organization.
- Adopt andsupportthe continuous Improvement philosophy that results in:
- ISO accreditation of the Invacare Organization as necessary
- Cost reduction
- Quality Improvement
- Improved internal communication
- Streamlining of Process and Systems
- Synergy of functional areas
- Ownership of product and processes
Key working relationships include, but are not limited to the following:
The role requires communication, interaction, and relationship building with the following stakeholders:
- Global Invacare Business Units (e.g. Invacare Europe, Invacare Asia Pacific)
- Invacare Subsidiaries (e.g. Motion Concepts, Dynamic Controls, ASL, Alber)
- Internal and External Customers
- External Suppliers
The role requires close working relationships with all functional departments at Invacare across multiple geographic locations, and in particular the following stakeholders:
- Senior Leadership
- Product Managers/Owners
- Manufacturing & Supply Chain
- Quality, HR, IT, and Finance
- Other Project Managers
- Bachelor’s Degree in Engineering, Business Administration, or other related field required.
- 7+ years of progressively increasing experiencerequired, including 4+ years in Project Management.
- Project Management Certification preferred MPM, CAPM, PMP, PMI-ACP, etc.
- Business experience and exposure to all phases of the business: product management, marketing, sales, engineering, finance, and manufacturing.
- Demonstrated ability to learn technical information and apply technical concepts
- Demonstrated ability to lead and work effectively in a matrix organization.
- Demonstrated achievement of business goals.
- Demonstrated ability to effectively coach and lead others
- Demonstrated leadership skills and interpersonal/communication skills.