Sr Manager, Program Manager
Careers that Change Lives
Help streamline and speed our time to market and build quality in at every step. You will be a member of the new product development team that supports the design and development of innovative, new products within the Gastrointestinal and Hepatology (GIH) business that help save lives and directly impact patient outcomes. You can apply advanced technical concepts to complex problems and see your vision realized in game changing products.
Impact patient outcomes. Come for a job, stay for a career.
A Day in the Life
Our Gastrointestinal and Hepatology (GIH) Business is looking for a Sr Manager, Program Management to establish a new standard of program management within our dynamic and fast growing global business. This role will be responsible for assessing the organizational needs for program management, recommending a structure and process to meet those needs, and subsequently building a team to support this recommendation. The Sr Manager, Program Manager will also ensure the strategic alignment and tactical execution of multi-faceted development programs that intend to redefine current markets or start new ones. Programs will include complex R&D initiatives, clinical development initiatives and market development initiatives. These breakthrough programs intend to diversify the company’s current offering and facilitate long-term vitality and growth.
- Understand and assess the program/project management needs of the GIH organization and recommend plan to meet these needs. Hire and build team to meet these needs based on recommendation
- Review and assess current PDP processes across GIH and recommend a course for harmonizing to ensure a consistent language across the organization
- Oversees and manages the operational aspects of ongoing GIH projects and serves as liaison between project management, project team, and various functions. Ensure transfer of project from PDP phases to post-market activities
- Manages the development and implementation process of a GIH's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products.
- Reviews status of projects and budgets; manages schedules and prepares status reports, including “vital few” project with each fiscal year (one for each disease state)
- Support BU and functions in annual operating planning (AOP) and re-planning activities to ensure annual alignment of multi-year programs with AOP; teams
- Support BU management in the roadmapping of “Rest of World” (ROW) product releases
- Support monthly project pipeline management process including: scorecard reporting; facilitation of resource trade-offs; assessment of portfolio status, etc.
- Partner with BU portfolio management to ensure alignment of global roadmap
- Monitors the project from initiation through delivery, ensuring alignment of cross-functional resources
- Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Track utilization plan across the active portfolio
- Ensure project phase reviews are executed appropriately (consult/guide); This is inclusive of scope/cost/schedule reviews in accordance with active project contracts
- Establish CTL/CTM training as appropriate; provide coaching as needed
- Support product lifecycle management incluing maintenance of business project work on living products, quality improvement efforts, and audits
- Develops mechanisms for monitoring project progress (inclusive of scope/cost/schedule) and for intervention and problem solving with project managers, line managers, and clients
- Management of employees who are focused on tactical, operational and some strategic activities within the PMO.
- The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.
- Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results
- Receives assignments in objective oriented terms; has latitude to reinterpret objectives.
- Organizational Impact: Initiates programs or projects based on identified business and / or tactical needs.
- Decisions impact projects or operations, affect the deadlines, resources, and funds, and the achievement of organizational objectives.
- Typically has budget or P&L accountability for a department, function or geography.
- Innovation and Complexity: Develops new objectives, new operating policies, products, processes and standards in support of the job function strategy.
- Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
- Communication and Influence: Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes.
- Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties .
- May interact on issues that have externally divergent objectives.
- Leadership and Talent Management: Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Must Have: Minimum Qualifications
- Bachelor Degree and minimum of 7 years of relevant experience in medical device with 5+ years of managerial experience, or
- Advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.
Nice to Have
- Change agent -- willingness and ability to lead and institute change
- Experience working collaboratively at all levels in matrix environment to build and maintain the positive relationships required to accomplish organizational goals
- Excellent communication skills and interpersonal/team effectiveness with ability to succinctly and accurately communicate to various levels of management and employees
- Ability to think and act from an overall “best for the business” perspective
- Results oriented; strong sense of urgency
- Strong analytical, planning, organization and time management skills to effectively develop and execute comprehensive programs and budgets
- Effective decision-making skills with ability to negotiate and balance decisions and priorities across needs of several functional departments and willingness to make tough decisions
- Masters in engineering or MBA
- Project Management Certification – PMP
- Experience in product development of software driven or software only medical devices
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.