This position is responsible managing one or more highly complex or enterprise-wide program(s) consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of technical and business acumen to drive the design, development and implementation of strategic programs;
Building a sufficient level of knowledge of IT products and LOB to enable targeted probing of delivery feasibility and conflicts with other projects; ensuring integration of program and corresponding sub-projects and adjusting program scope, timing, and budgets as needed, based on the needs of the business.
Responsible for driving deliverables and activities with PDL and IT Product Managers by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.
Required Job Qualifications:
* Bachelor's Degree in Information Science and Technology or Management Information Systems, and 10+ years of technology project management experience – including management of large scale and complex in scope technical Programs
*Direct experience in managing technical Programs and Projects with focus on Infrastructure domain – combination of technical and PM competencies within highly technical infrastructure solution development, experience with IaaS, PaaS, SaaS, voice / data networks and call center technology.
*Combination of Waterfall and Agile experience preferred
*Leadership experience in multi-discipline, high-performance work teams/groups.
*Ability to work both independently or in a team environment on multiple initiatives in a fast-paced environment.
*Experience in developing and reviewing program/project budgets and cost/expense information.
*Experience delivering action plans to allocate resources across programs.
*Experience in negotiations and managing conflict; organizational / political savvy.
*Experience in facilitation skills, with strong verbal and written communication.
*Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
*Good judgment and quick business decisions.
*Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
*Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
*Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in deliver
*Develops trusted relationships and demonstrates deep Interpersonal skills
*Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project
Preferred Job Qualifications:
*Extensive experience in project delivery and working in complex programs
*Health Care or Insurance Industry experience.
*PMP Certification preferred.
Job ID: TR-1024417