Sr. Product Manager

Expedia   •  

Bellevue, WA

Industry: Consumer Technology

  •  

5 - 7 years

Posted 63 days ago

This job is no longer available.

Are you a highly enthusiastic, collaborative and resourceful product manager who wants to be part of Expedia's eCommerce Platform Risk and Security (ERS) team? As the Senior Product Manager, you will be driving the capabilities that protect Expedia Group from financial losses and brand reputation while enabling trusted experience for our travelers and suppliers.

You will investigate, hypothesize, validate, integrate and deliver on appropriate fraud and risk controls into our customer experience securely to reduce fraud loss without impacting growth in a seamless and frictionless manner. You will take pride in being quick to detect emerging fraud patterns, decision swiftly and recover from chargebacks rightfully. You will constantly improve on the model and product features.

What you'll do

  • Drive the strategic product and technology vision for consumer fraud
  • Develop and execute customer-focused product roadmaps and business cases
  • Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of the fraud landscape
  • Guide and interface closely with data science and engineering teams to define scope, review and refine technical capabilities, prioritize features for release, and define new opportunities/capabilities
  • Build long-term instrumentation, monitoring and evaluation capabilities for product performance, tracking, and create product insights
  • Collaborate with senior leadership, various Expedia brands, operations, data science, and engineering for business impact and results in fraud
  • Communicate and report overall status, primary metrics, key fraud issues and solution plans

Who you are

  • 4+ years of product management experience in the tech industry
  • 5-7 years of experience across Fraud and Risk across payments, ecommerce or financial services industries
  • Master in effectively collaborating with multiple teams for enterprise capabilities and features
  • Proven experience in defining strategic vision and execution to reduce fraud and build sustainable fraud products and systems
  • Experience in iterative, agile software delivery, short release cycles and iterative delivery
  • Excellent written and verbal communication - being able to engage with development team as well as with senior executives
  • Strong time management skills and ability to prioritize and drive efforts independently

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

*LI-RF1

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.