We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
We’re reimagining the future, and building modern technology for an industry that desperately needs it.
LET’S REIMAGINE THE FUTURE. TOGETHER.
For decades, the mortgage industry has been awash in excessive paperwork, hobbled by bad business practices and plagued by poor customer service. This industry – our industry – needs a bold new vision for the future.
That’s where you come in.
At Mr. Cooper we’re innovating, improving, building. We’re hard at work creating new tools, applying modern technology and redefining the customer experience. And we could use your help.
This Senior Principal Strategy & Analysis will serve aspart management consultant, part data analyst, and part ops evangelist working with our business partners to :
Optimize customer interactions in an Omni channel contact center
This is a position for a high horsepower individual that wants to have impact and able to drive people, process, and system improvements worth millions of dollars.
KNOWLEDGE, SKILLS, ABILITIES