Sr. Operations Specialist

USAmeriBancorp   •  

Little Falls, NJ

Industry: Accounting, Finance & Insurance


11 - 15 years

Posted 153 days ago

This job is no longer available.

Job DescriptionThe HCC Senior Operations Specialist is responsible for supervising, training and performing all Accounts Receivable, Contract Options, Customer Service, Insurance and File Retention functions for the organization. Responsibilities include but are not limited to:

  • Accounts Receivable:
    • Supervise, train staff and process the daily cash receipts for customers into $Dollars accounts receivable system.
    • Prepare spreadsheets and of daily cash and bank deposit slips.
    • Process and apply all funds to customer account including ACH, wires and credit cards.
    • Process and apply all returned items (NSF).
    • Setup new ACH lease payments for monthly program processing (ACH debits).
    • Process advance ACH payments for new business customers.
    • Investigate any differences between deposit amounts and system receivables.
    • Reconcile daily cash activity per VNB Connect and $Dollars system (product processor) and Sage (G/L).
  • Contract Options:
    • Calculate customer buyout / upgrade / prepayment quotes.
    • Process lease terminations for both system and non-system quotes.
  • Customer Service:
    • Calculate customer buyout/upgrade quotes.
    • Process customer bill of sales.
    • Correspond with lessees regarding updates to their accounts.
    • Respond to customers written or verbal inquiries related to; Payments, Taxes, Fees, Insurance.
  • Insurance on Leases:
    • Point of contact between HCC and ALI regarding customer information and contract status.
    • Process ALI insurance imports and exports to HCC $Dollars system 3 times a month.
    • Identify any customer insurance exceptions so forced placed insurance is not required.
  • Records Management:
    • Filing documents for new contracts (scanning and manual storage).
    • Package and send documents for all terminated contracts offsite.
  • New Business Fundings:
    • Manage the inflow of new business on a contract basis as it arrives in the Accounting/ Operations department.
    • Review each booking worksheet packet to ensure all the necessary documents are included prior to funding.
    • Prepare the Vendor Funding Notification file for funding the deal via check, ACH or Wire by the Controller.
    • Load and reconcile the customer and Vendor data into the general ledger on a contract by contract basis
    • Upon completion of Vendor payable fundings, clear all payments in general ledger on a daily basis.
    • Send the Funding Notifications to all vendors via email with a cc: to HCC sales rep and account service rep.
  • Accounts Payable for Operating Expenses:
    • Prepare expense voucher invoice forms for all HCC operating expenses on a weekly basis.
    • Process all approved invoice vouchers and checks on a timely basis to avoid any delinquency charges.

Required Skills:

  • Must have working knowledge of PC/Windows environment; Knowledge of Microsoft Office programs helpful.
  • Must be able to learn new and customized programming.
  • Good written and verbal communication skills.

Required Experience:

  • HS Diploma or GED and a minimum of 10 years' related experience in Operation functions of the Equipment Leasing business.
  • Associate's degree or equivalent from two-year College or technical school preferred.