Sr. Operations Manager in Burbank, CA



$100K - $150K


Operations Management


5 - 7 years

Job Description

*This is a virtual position but canidates must work PT (West coast) hours *

The Senior Manager - Operations is responsible for the overall management and performance of a large travel operation or multiple operations including operational performance, client servicing and retention, employee management and budgetary and cost management. This person ensures all operational goals are met consistently.

This position demonstrates an extensive understanding and applicability of all areas in the travel industry, call center operations and client servicing.

Span of control will be based on number and complexity of accounts and number of direct reports.


  • Maintain a strong understanding of a client policies and processes, determining the impact to the operation team as changes are implemented
  • Maintains and seeks expansion of
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Valid through: 2020-1-20

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