Sr. Mgr. Infrastructure/ Systems Administrator
EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information,
Serves as a technical expert in the area of system administration for complex infrastructure (compute, storage, and virtualization) & operating systems. Manage day-to-day operations, troubleshoot problems, provide routine maintenance and capacity planning, provision resources, ensure security and high availability, develop and document procedures and practices. Supervise systems SMEs including providing technical solutions, fine tuning, training and evaluating performance. Remain current with new technologies, recommend new or improved services, tools and techniques.
Responsibilities include planning, implementations and maintenance of a variety of technical products and systems, including Servers, Storage, Virtualization, Microsoft OS, Active Directory, Disaster Recovery & other System Administrators tools & products. Demonstrates strong technical and analytical skills. Participates in the planning for future technologies. Demonstrates good communications skills, both written and verbal, and ability to work with others. Exhibits excellent service to others.
Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.
Certification in VMware, EMC, and Microsoft is an additional advantage.
At least 6-8 years in a similar role. Exposure to System and computing operations