Sr Mgr - Data Analytics, Digital Accelerator

Charles Schwab   •  

Austin, TX

Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 112 days ago

This job is no longer available.

Our Opportunity:

Analytics and Business Insight is a department of 160 team members focused on firm-wide strategic decision support, client behavior diagnostics, advanced analytics, market research, client loyalty, management reporting, and client and prospect data management. Our mission is to help Schwab compete on analytics – in particular, to serve our clients and cultivate their loyalty by understanding their needs and goals better than anyone – and make strategic decisions in a data-driven, fact-based, sophisticated manner. Our services are in heavy demand due to our reputation for accuracy, strong business insight, outstanding productivity, and attention to detail.

What you’ll do:

Schwab’s Digital Services Analytics team within Analytics & Business Insight plays a critical role in supporting Schwab’s new Digital Services organization. The team is responsible for providing reliable and timely analytics and insights to inform Digital Services strategies, business decisions, and improvements to Schwab’s digital platforms. We leverage close, collaborative working relationships with our business partners to apply analytic solutions to a wide array of business problems and questions.

Key responsibilities will include:

  • Act as an internal strategy consultant to Digital Services stakeholders – understand the challenges they face, form proactive, data-driven approaches, and execute quantitative analyses to inform business decisions
  • Create analytical models, such as customer segmentation, experience impact analysis, and test and control designs to evaluate business decisions and opportunities
  • Create and deliver high-impact presentations in PowerPoint and clearly communicate methodologies and results in a concise, easy-to-understand fashion to drive action
  • Gather relevant quantitative and qualitative information by extracting data from internal databases and meeting with team and business partners
  • Collaborate with internal ABI partners to deliver best-in-class and holistic solutions
  • Build strong partnerships with business partners to align, prioritize, and integrate our efforts

What you have:

  • 6-8 years of full time work experience, including 5+ years in an analytical role
  • Superior analytical skills, creativity in problem solving, and attention to detail
  • Effective communication skills, both written and verbal, as well as the ability to develop concise and effective presentations tailored to specific audiences
  • Strong relationship building and collaboration skills, especially in cross-functional teams
  • Comfort in a dynamic, fast-moving, Agile, and matrix work environment
  • Strong academic record and demonstrated success in both academic and professional settings
  • Proficient in SAS or R programming and SQL skills
  • Financial Services experiencepreferred but not required
  • Strategy or Management Consulting experience a plus
  • Experience with building Tableau dashboards a plus

What you’ll get:

  • Comprehensive Compensation and Benefits package
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life
    • Collaborate with internal ABI partners to deliver best-in-class and holistic solutions
    • 20180517-3384