Sr. Mgr. Assure Strategic Access Operations

Otsuka Pharmaceuticals   •  

Princeton, NJ

11 - 15 years

Posted 235 days ago

This job is no longer available.


• Serves as the patient support first point of contact for all cross functional product launch support and collaboration
• Responsible for helping to establish a patient support strategy for each Otsuka launch product that is in line with brand team objectives
• Drives patient access market research and understanding of complex managed market environments to drive strategic design and delivery of Otsuka patient support programs
• Liaise with new Brand teams, Field Sales teams, Market Access, and Trade to establish appropriate Otsuka patient support programs:
– Lead strategic support planning and execution
– Drive patient access market research efforts
– Integration of support resources
– Alignment of strategy, objectives and tactics and budget
• Establish and execute Otsuka patient support programs strategy for each launch brand/ Therapeutic area
– Work collaboratively with ASSURE leadership to ensure vision and objectives are upheld while still supporting individual brand team objectives
• Ownership of marketing agency relationship for launch products and therapeutic areas
– Responsible for development and communication of all patient support program communication assets (print and web)
– Support collateral development for Trade and Managed Markets teams
– Collaborate with Brand teams to ensure on-time delivery of materials
• Participates on brand advisory boards and market research projects
• Exhibits expertise in reimbursement landscape/ disease state to ensure program, resources and materials are relevant for patient population
• Collaborates with ASSURE leadership, Legal and E&C to ensure appropriate field education/ awareness of program offerings
• Partner with Trade team to conduct SP business reviews as applicable
• Partner with HEOR as applicable
• Support tactical execution of brand plans by:
– Aligning patient support program offerings with Brand team objectives
– Healthcare Professional and Patient directed material development
– Budget management: Driving implementation of new initiatives as well as planning for future initiatives


• Bachelor degree is required, MBA preferred
• At least ten years of pharmaceutical industry experience
• Minimum of 3 years of relevant experience helping to lead patient access launch strategy
• Comprehensive understanding of customer support center designs as well as patient assistance programs
• Robust knowledge of billing and medical claims process and personnel in various healthcare settings including, but not limited to, community health centers, hospitals, physician offices and infusion centers
• Expertise in payer markets including understanding of all major payer segments, payer operations/financial drivers and budgets, formulary access management, coverage decision processes and utilization management.
• Experience with specialty drugs, specialty pharmacies, and relationship with patient support programs
• Strong communication and leadership skills to drive change management
• Superior presentation skills that drive action and strategy
• Experience managing outsource/vendor relationships is required
• Ensure compliance with all OAPI policies and procedures
• Highly proficient in Microsoft Office, Smartsheets, and PowerPoint.