Sr. Manager, WRD Executive & Compliance Operations

Pfizer   •  

Collegeville, PA

Industry: Biotech/Pharma


5 - 7 years

Posted 269 days ago

This job is no longer available.

Pfizer's WRD (Worldwide Research & Development) Executive & Compliance Operations reports directly into the Office of the WRD President.  As part of its focus on the design, implementation, and oversight of operations and infrastructure that enable Pfizer R&D colleagues to interact with the external healthcare & scientific community, WRD Compliance Operations supports colleagues in ex-US transactions and in providing certain external funding in accordance with Pfizer policy and applicable laws and regulations. This is a unique opportunity to apply subject matter expertise to develop innovative ideas and lead projects that resolve complex problems and positively impact the efficiency and compliance of external interactions across Pfizer’s R&D units.

In a highly visible role, the Sr Manager, WRD Executive & Compliance Operations will join a dynamic team of professionals and requires an individual with a strong understanding of the healthcare compliance environment as well as strong skills in business process design and management. The incumbent will be accountable for delivering on important functional strategies and goals by understanding business challenges and incorporating best practices to develop executable plans that increase the operational efficiency and ensure compliance in the intake, assessment, processing, tracking and reporting of external transactions, focused on ex-US transactions and external funding such as charitable contributions, business donations and sponsorships. Responsibilities include design and maintenance of process and procedures, training and communication planning, development and delivery, oversight of business-side support desk, and leading remediation efforts for identified issues. This position will also lead the development of functional SOPs to ensure consistency and business continuity within the compliance operations team.


  • Works independently to evaluate, recommend, design and implement innovative processes and methodologies that ensure Pfizer and R&D colleague needs are met while ensuring consistency and compliance to establish best practices
  • Leads implementation team(s) within and across functional lines, taking responsibility for team deliverables
  • Serves as subject matter expert resource for R&D colleagues and other stakeholders
  • Manages the enhancement and ongoing maintenance of divisional policies, procedures and SOPs, and related system changes where appropriate, making decisions based on stakeholder consultation and agreement
  • Designs, develops and produces reporting processes and outputs
  • Coordinates monitoring results and facilitates remedial action; identifies and communicates corrective action plans when issues are identified
  • Builds and maintains productive working relationships with other functions such as: Compliance, Legal, Finance, as well as similar/related compliance operations functions elsewhere at Pfizer
  • Maintains a strong knowledge of existing and upcoming laws and industry guidelines or trends and effectively takes into account in process assessment and design work


  • Bachelor’s degreerequired; JD or MBA preferred
  • At least 5-7 years’ of applicable experience in Compliance/Operations and Pharma
  • Demonstrated experience in process assessments, design and implementation
  • Advanced knowledge and experience in managing, reviewing, or otherwise supporting compliant external funding activities (e.g., charitable contributions, business donations, sponsorships) strongly preferred
  • Experience in healthcare compliance policy and training development and delivery
  • Ability to work independently, manage multiple issues/projects simultaneously and work well under pressure
  • Self-starter who can initiate and  determine course of action necessary to achieve desired outcomes
  • Demonstrated skills for guiding process improvements and new process implementation/change management in situations with complex and competing priorities
  • Excellent written and verbal communication skills for communicating complex ideas and topics; strong interpersonal and conflict resolution skills in ambiguous situations
  • Ability to influence and build relationships within a matrixed global organization
  • Pharmaceutical industry experience and familiarity with the Pfizer organization preferred