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Sr. Manager, Revenue Operations (Customer Success Management and Technical Support) in Glendale, CA

ServiceTitan

Glendale, CA 91201
5w ago
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compensation:

$80K - $100K*

specialty:

Account Management, Sales Management & Operations

experience:

5 - 7 years

Job Description

As ourSr. Manager, Revenue Operations (Customer Success Management & Support):

What you'll do

  • Accountable to proactively spot, solution, test, and action on processes and tools to drive meaningful results in improving Customer Success Management and Technical Support offering processes, at scale, inclusive of internal operations and customer interactions
  • Set KPI benchmarks and develop the most optimal cadence to internally monitor and review with Customer Success Management and Technical Support leadership to provide meaningful insights into financial, operational, efficiency and team performances
  • Build meaningful relationships with leaders in the Customer Success and Product Management organizations and become a highly trusted advisor to the Customer Success Management and Technical Support, leaders
  • Produce, maintain, and enforce SLAs between the various functions within Customer Success, Customer Acquis
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Valid through: 2020-3-18

About ServiceTitan

Total Jobs:
12
Total Experts:
3
Average Pay:
$120,666
Total value of jobs:
$1,810,000
% Masters:
22%

ServiceTitan Photos

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* Ladders Estimates

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