Sr. Manager, Digital Product Manager

Industry: Accounting, Finance & Insurance

  •  

5 - 7 years

Posted 31 days ago

Towers Crescent (12066), United States of America, Vienna, Virginia


At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.


Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.


Sr. Manager, Digital Product Manager


If you have the drive to build amazing digital products that impact the lives of millions daily, we want you! As part of the expanding Digital Identity Consumer Experience team within Capital One, you'll be responsible for driving transformative change in our Identity Services business, delivering amazing cross platform digital experiences used by our flagship apps, and managing product outcomes.


As a product leader, you will:

  • Relentlessly push to understand customer needs and ensures customer is considered in prioritization and trade-off discussions
  • Set product vision and lead road mapping, goal setting, story writing, prioritizing, project execution, A/B testing, and product roll-out strategy
  • Collaborate with internal partners. You will be exceptional at developing and nurturing relationships with internal stakeholders and partners. You apply strong communication skills to influence product decisions and inspire breakthrough results.
  • Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics
  • Define learning agenda and key performance indicators (KPIs) to measure success/failure
  • Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
  • Leads a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)
  • Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
  • Manage public releases and customer support materials, ensure compliance with platform requirements, and shepherd your apps through app store processes
  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams
  • Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps



General Qualifications:

  • Proven experience in and passion for building and shipping great products
  • Exceptional communication skills
  • Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two dimensions and understanding of the third.
  • Blend of strategic and tactical thinking, creative and analytic reasoning
  • Strong quantitative background to support data-informed decision making
  • Creative, outside-the-box thinking and problem-solving approach
  • Entrepreneurial ability to identify and prioritize opportunities in highly ambiguous contexts
  • Deep planning skills with the ability to organize thematic work areas in deep detail with long term vision and iterative execution
  • Collaborative, team player attitude with the ability to navigate and influence the organization.
  • Experience managing iOS, Android or apps for other ecosystems.
  • Experience shipping multiple products across variety of platforms and channels
  • Engineering, design, MBA and/or start-up founder experience
  • Fluency in human-centered product discovery methods such as design thinking and service design
  • Agile Product Management experience
  • Industry or hobbyist experience with emerging and leading technologies across disciplines (IoT, Machine Learning, Voice interfaces, etc)
  • Track record of defining strategy, creating advocacy/alignment and being accountable for outcomes



Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 5 years of experience in digital product management



Preferred Qualifications:

  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 4+ years of experience translating business strategy and analysis into consumer facing digital products
  • 3+ years of experience in Agile product management



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com


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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).