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Sr. Manager, Customer Relationship Management - Retention (CRM) at eHealth Insurance in Santa Clara, CA

eHealth Insurance
Santa Clara, CA 95050
and 2 other locations
clockMore than 4w ago
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$100K — $150K *


Digital Marketing & Social Media


5 - 7 years

Job Description

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Valid through: 9/27/2021

About eHealth Insurance

eHealth, Inc. dba eHealthInsurance is a private online marketplace for health insurance, organized in Delaware and based in Santa Clara, California. The company primarily provides plans related to Medicare such as prescription drug plans, Medigap, and Medicare Advantage plans. The company also sells individual plans, competing with health insurance marketplaces. The company sells plans in all 50 U.S. states and the District of Columbia from 170 health insurance carriers. Its large staff of licensed agents assist consumers with little or no computer experience with their online enrollments.

In 2018, revenues from Humana represented 22% of total revenues, revenues from UnitedHealth Group represented 19% of total revenues, and revenues from Aetna represented 14% of total revenues. In 2018, 84% of the company's revenue was related to the sale of Medicare plans.

The company has corporate offices in Mountain View, California and Santa Clara, California, and satellite offices in Gold River, California, Salt Lake City, Utah, Austin, Texas and Indianapolis, Indiana.
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