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Sr. Manager, Customer Experience (CX) & Lifecycle Services in Dallas, TX

General Datatech

Dallas, TX 75201
6w ago
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compensation:

$200K - $250K*

specialty:

Brand Marketing & Management

experience:

11 - 15 years

Job Description

GDT is looking for a strategic leader to help define and build our newly formed Customer Experience & Lifecycle Services Team. As a Senior Manager, you will define business and sales strategies, foster partner relationships, and roadmap processes for the team responsible for ensuring that our customers adopt and realize value from the subscription solutions.

Cisco's Customer Experience (CX) is a philosophy, a portfolio, and a team committed to helping customers achieve new outcomes consisting of continuous optimization and innovation, strategic roadmap development, upskilling, implementation, and adoption.

GDT has the honor to be a trusted, certified partner at the forefront of Cisco's transformation towards CX. In this highly-visible role, you will build and manage a team of Customer Experience and Customer Renewal Managers, and Lifecycle Specialists, liaise with Cisco and other premier partners to ensure that GDT is meeting specific criteria require

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Valid through: 2020-3-4

About General Datatech

General Datatech, LP (commonly abbreviated as GDT) is a technology integration partner or value-added reseller founded by JW Roberts in 1996. GDT provides planning, procurement, staging and testing, warehousing and logistics, project management, deployment, and quality audits of IT products and solutions. GDT specializes in the delivery of enterprise network, collaboration, mobility and data center technologies. GDT serves telecommunications service providers and internet service providers as well as state and local government and businesses of all sizes within the healthcare, retail, energy, financial, and education market sectors. GDT partners with companies such as equipment manufacturer Cisco to provide products and services. GDT is a Cisco Gold Partner, a Cisco Master Partner, a Cisco Cloud Partner, and has achieved Customer Satisfaction Excellence. According to Cisco, these designations demonstrate the company has: GDT subsidiary, GDT Manufacturing, manufactures custom fiber optic assemblies and copper cable assemblies. GDT subsidiary, GDT Advanced Solutions, provides cloud services and managed services.
Total Jobs:
5
Total Experts:
3
Average Pay:
$131,428
Total value of jobs:
$920,000
% Masters:
22%
* Ladders Estimates

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