Sr. Manager (Compensation & Benefits) in Palo Alto, CA

$200K - $250K(Ladders Estimates)

Stanford Health Care   •  

Palo Alto, CA 94301

Industry: Hospitals & Medical Centers


11 - 15 years

Posted 36 days ago

Job Description

Job Summary

The MyRewards Sr. Manager analyzes employment structures, benefit programs, and performance incentives for the organization. Will be an independent expert to provide an excellent rewards and compensation experience for all SHC employees. This position will provide expertise in your area and will work collaboratively with other subject matter experts to provide a more streamlined process for an increased HR customer experience. Will also identify opportunities for process improvement, attend trainings, and support special projects in support of HR Services Leadership.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Core Activities for Benefits:

Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information. Plan, develop and/or participate in area and industry surveys. Analyze results of surveys and develop specific recommendations for review by management.

Develop specifications for new plans or modify existing plans to:

Maintain company's competitive position in labor market, and

Obtain uniform benefits package for all company locations, where possible.

Recommend classes of eligible employees for new or modified plans. Develop census data and solicit insurance companies for quotations. Evaluates quotation and make recommendations to management. Develop company cost information for new plans and make premium cost share recommendations to management.

Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees. Conduct employee meetings and arrange for enrollment. Advise and counsel management and employees on existing benefits.

Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements and insurance policies. Instruct insurance carriers, trustees and other administrative agencies outside the company to effect changes in benefits program. Ensure prompt and accurate compliance.

Assist in the development of company bargaining proposals for employee benefits and analyze union benefits demands. Obtain and prepare cost data for company and union proposals and final settlements.

Assure company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act. Supervise preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Review and analyze changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management. Coordinate company benefits with government-sponsored programs.

Develop benefits information and statistical and census data for actuaries, insurance carriers and management.

Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact in person, and by phone or mail, with hospitals, physicians, insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees.

Supervise maintenance of enrollment and claims records for all benefits plans.

CORE Activities for Compensation:

Analyze, design and administer the organization's compensation program.

Monitors the effectiveness of existing compensation policies, guidelines and procedures recommending plan revision as well as new plans that are cost-effective and consistent with compensation trends and corporate objectives; coordinates implementation and provides guidance to corporate staff.

Provides advice on pay decisions, policy and guideline interpretation, and job evaluation, including the design of creative solutions to specific compensation-related programs.

Administration of direct compensation (executive, exempt and nonexempt cash compensation programs) for staff, recording and reporting of compensation-related actions

Develops techniques for compiling, preparing and presenting data.

Supervises the participation in, conducts and/or purchases exempt and nonexempt salary surveys to ensure corporate compensation objectives are achieved.

Keeps apprised of federal, state and local compensation laws and regulations to ensure company compliance.

Assist Managers to create new job description and ascribe Licensure and Education requirements appropriately.

Create and edit pay ranges and conduct salary surveys to determine market competitiveness.

Create Personnel Action Forms for compensation related changes.

Assist Managers to create career ladders and oversee promotions.

CORE Activities for Career Development and Recognition:

Develop and maintain educational assistance/tuition reimbursement program

Develop and maintain recognition programs such as 30 year club, C-I-CARE, and Employee Awards Banquet. Assists in the development of new programs that contribute to employee engagement and/or help to serve the communities in which employees live and work.

Creates communication plans, project plans, timelines, risk analysis and budget for projects. Evaluates, recommends and implements changes to existing employee programs and policies.

Manages the activities and logistics of the annual awards program including development of publicity and marketing, selecting a venue and meal options, managing the guest list, ordering gift selection, facilitating all logistics, and staffing and managing the evenings volunteers.

Participates in and sponsor the Employee Events Committee. Ensures ideas and activities are both represented and communicated. Manages the budget associated with these activities.

Plans and manages the administration and delivery of the annual service Awards banquets for the Hospitals, employee events and other employee engagement and community involvement projects.

Researches, recommends and maintains vendor relationships; participates in negotiating contracts and fulfillment of agreement terms.

Responsible for creating and implementing communications to ensure employee and leader awareness and support of employee recognition programs.

Serves as a resource to employees and management regarding on the appropriateness of a proposed event or activity and whether the function can operate within the Solicitation policy.


Minimum Qualifications

Education: Bachelors degree in a work-related discipline/field from an accredited college or university.


Sr. Manager Level - Twelve (12) years of progressively responsible and directly related work experience including five (5) years of people leadership experience.

Previous experience managing leaders required.

Knowledge, Skills and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

Deep knowledge of HR programs, policies, and procedures for employee records and compensation.

Deep knowledge of HR programs, policies, and procedures for benefits at SHC.

Ability to coach employees and managers on complex issues related to compensation and benefits.

Demonstrated ability to complete transactions related to Total Rewards.

Ability to draw on industry, business, and technical knowledge in compensation and benefits to provide excellent service to SHC employees.

Ability to quickly gain knowledge in additional functional areas to support customer inquiries across the "My Rewards".

Ability to work efficiently and effectively while maintaining attention to detail.

Strong written and verbal communication skills.

Demonstrated customer-orientation, including ability to diffuse challenging situations and maintain a professional and courteous demeanor and tone.

Ability to prioritize workload and provide timely follow-up and resolution.

Skilled in conducting research and using existing knowledge to resolve inquiries / requests.

Ability to navigate case management and Automatic Call Distributor (ACD)/Interactive Voice Response (IVR) systems.

Ability to maintain confidentiality of sensitive information.

Valid Through: 2019-11-8