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Sr. IT Support Engineer in Oakland, CA



$100K - $150K*


Technical Support, Systems Architecture & Engineering


5 - 7 years

Job Description

Position Summary

Marqeta's Sr. IT Support Engineer provides support and optimization of the productivity of our internal customers in a positively delightful way, and is an exemplary template for junior team members to strive toward. The ideal candidate is passionate about building, improving, and producing awesome results. They should be highly experienced in Mac, Client/SaaS Systems Administration, Asset Management, Video Conference systems, and A/V Events within an engineering organization, as well as have a strong ability to drive projects, escalations, and team deliverables in a fast-paced environment building for scale.

Primary Responsibilities

  • Resolves a variety of moderately complex issues using established processes and procedures.
  • Create clear work expectations on projects by breaking assignments into smaller, actionable tasks while delegating low complexity projects and tasks.
  • Resolve tickets of highest complexity. Provide supp
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Valid through: 2020-4-9

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* Ladders Estimates