Sr. Implementations Project Manager

PSCU Financial Services   •  

Virtual / Travel

Industry: Accounting, Finance & Insurance


8 - 10 years

Posted 37 days ago

Responsibilities Include:

  • Ensure various integration elements of assigned projects are properly coordinated including: project plan development, project plan execution, and overall change control; Develop highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects
  • Oversee multiple credit union projects with multiple Project Managers reporting to this position for the duration of the projects managed
  • Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality and business objectives needed to support a successful go live.
  • Monitor, control, update and coordinate changes to existing projects while summarizing and communicating project status information producing effective reports, as appropriate
  • Assume responsibility and provide final approval for entire project on behalf of all stake holders; Troubleshoot project issues and escalate them to upper management if necessary
  • Ensure that project information is communicated in a timely manner through communication planning, information distribution, performance reporting and administrative closure
  • Direct the work of others assigned to project work-teams; Conduct analysis of project tasks assignments performed by department staff members
  • Facilitate project meetings including project kick off and specification meetings
  • Work in a consultative role with senior client management including CEO and project teams to ensure business requirements are met
  • Travel to client locations to meet and discuss specifications, assist in determining project options, business objectives, and facilitate meeting with key client personnel including IT for network connectivity and file mapping
  • Serve as mentor for other Operational Services staff related to project management methodologies and best practices
  • Maintain interaction with credit unions, MasterCard, VISA and other processors, software vendors and ATM networks for the purpose of coordinating products/projects
  • Maintain thorough understanding of payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks
  • Perform other duties as assigned


  • Five (5) years related experience in payment processing industry required
  • Seven (7) years related project management experience in systems or financial services environment required
  • Large-scale conversion project leadership and card processing experiencepreferred
  • Ability to travel up to 30%


  • Bachelor’s Degree in Systems, Business Management or related field, or equivalent combination of education and experiencerequired. Master’s degreepreferred
  • PMP certification or commitment to obtain certification within two (2) years in the role required