Sr. Engineer

Salary depends on experience
Posted on 11/21/17
Richmond, VA
Salary depends on experience
Posted on 11/21/17

Job Summary:

The Sr. Engineer - - (Storage Implementation and Administration) ensures seamless customer deployments and serves as the technical, go-to resource for the Platform and other IT teams. This is a daily operations support position which requires storage expertise and the ability to communicate technical concepts and implementation of best practices to both technical and non-technical audiences.

RESPONSIBILITIES, other duties may be assigned

  • Support the design, operation, work flow and issue resolution for the storage infrastructure
  • Installation and decommissioning of storage infrastructure for customers
  • Support sales and work with Customers to design storage solutions within the managed service toolset
  • Develop and maintain storage documentation, procedures, and SOPs
  • Provide weekly status reports on individual projects and tasks
  • Review new technologies and participate in product development
  • Share knowledge by effectively documenting work
  • Install, configure, setup and maintain EMC storage arrays (including but not exclusive to VMAX10/VMAX3, VNX, XtremIO, and Isilon) in addition to storage related hardware and software in a managed services environment
  • Installation and configuration of storage hosts
  • Ability to work with customers and maintain a professional attitude and provide exceptional customer service
  • Flexible in availability as needed
  • Create documentation and perform internal training of storage services


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