Sr. Engineer, Exchange Online & O365 Administrator

Foot Locker   •  

Camp Hill, PA

5 - 7 years

Posted 264 days ago

This job is no longer available.

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Overview

The Sr. Engineer Unified Collaboration will work as a part of a dynamic IT organization in a fast paced, project driven, high quality environment. As a Senior UC Engineer, you will be expected to promote and vet product strategies, provide technical design, and operational excellence globally. The environments of immediate responsibility place include: Outlook online, Skype for Business, and MS-Teams. Willingness and eagerness to learn new tools and systems are a critical aspect of this position.

Responsibilities

RESPONSIBILITIES:

  • Lead and implement gold standard administration and support strategies for MS-Exchange and MS-Outlook.
  • Ensure a best in class MS-Exchange environment, driving full adoption and the support and implementation of associated applications.
  • Be accountable for the security and reliability of the exchange online and related systems.
  • Design and manage all aspects of environment; legal hold, group management, shared calendar, UC tie-ins, Active Directory support and design.
  • Provide support for Helpdesk and IT end user support teams, including Information Security, Client Compute, Network, and POS Teams, as well as variety of development groups.
  • Provide training and work to empower support teams to provide an elite standard of support for our end user community.
  • Help craft contemporary unified collaboration solutions and strategies that allow Foot Locker employees to be more productive and collaborative.
  • Help management challenge the status quo. Manage projects as assigned.
  • Partner successfully with cross functional IS&T experts and stakeholders
  • Using innovative problem-solving skills with the ability to identify problems, drive to root cause, develop, and implement solutions independently or as part of a team.
  • Ability to rapidly learn and understand new high technology products and services.
  • Support and provide input into the End User Services overall strategy and vision.

Qualifications

QUALIFICATIONS:

  • Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field of study.
  • Minimum 5years of progressive experience and demonstrated success in supporting messaging and collaboration platforms.

 

DESIRED CHARACTERISTICS:

  • Must love collaboration and communication tools.
  • In addition to mastery of MS-Exchange, possess Strong familiarity with other messaging systems such as IBM-Domino, G-Mail, Yahoo mail and others.
  • Mastery of SMTP routing, general e-mail routing, encryption and security.
  • Ability to use and innovate with Microsoft PowerShell.
  • Familiarity with Unified Communication systems including Telephony, E-mail and Fax.
  • Authentic passion and commitment to excellence.
  • Effective oral and written communications skills.
  • A passion for people, partners, customers and technology is critical.
  • Knowledge of Microsoft Office 365.
  • Knowledge of IT security concepts.
  • Knowledge of IT networking concepts.
  • Knowledge of change management processes.
  • Availability for the support of applications and systems outside of a normal work day (as needed).
  • Proactive in making recommendations in process and technology improvements.
  • Ability to work independently with limited direction.
  • Ability to work well in a dispersed team environment.