The Senior Director is responsible for designated Medicine Specialty Clinics across the organization located in the main facilities of the campuses (as outlined in the attached addendum as they may change due to location of the clinics). The Senior Director oversees administrative, fiscal and clinical operations; ensures program quality, customer and physician satisfaction; directs program marketing and business development, community outreach, fund raising and financial/strategic planning.
The senior director will work closely with physician groups, clinics directors and staff including laboratory services, Primary Care and other medicine and surgical specialties, Emergency Department services, facility-based ancillary services, regional business development, marketing services, and information technology. The Senior Director will oversee grant and community work within the section of responsibility.
Collaboration with all sections of medicine and surgery will be critical to coordinate schedule, staffing, budgeting, and overall performance of the assigned clinics. The Senior Director will develop a communication strategy with clinical departments as assigned to assure they are aware of provider presence, scheduling, and ease of availability into the specialty clinic. Performs other duties as assigned.
Education & Experience
- Applicants are required to have a Baccalaureate degree in Nursing or a graduate degree in Nursing. For incumbents in the position: Licensure as Registered Nurse in State of Missouri.
- Five to seven years’ experience at a manager or director level; Practical experience with budgeting, strategic planning, marketing plan development and implementation as well as fundraising.
- Exceptional written and verbal communication skills required. Must have the ability to read and interpret documents such as managed care contracts, business and marketing plans, financial documents, safety documents, operating and maintenance instructions and procedure manuals. Must be able to write routine reports and correspondence and interpret statistical data.
- Must be proficient in the English language. Must be able to communicate effectively in writing, on the telephone, one-on-one, and large or small groups (committees, meetings, etc.). Must be able to interact with others in a positive, effective, courteous and professional manner. Must demonstrate good leadership and supervision skills. Must have the ability to work under pressure and stay calm in all circumstances. Must be consistent in following policies and procedures. Must be able to handle difficult situations and frequent interruptions. Multi-tasking and good organization skills are required.
- Must be able to reach, twist, bend, sit or walk for long periods, push pull, crouch, stoop, stand, climb, balance, kneel, grasp, perform fine hand coordination and digital dexterity, and lift at least 10 pounds repetitively to move/transport equipment and supplies.
- Must have the ability to prioritize and make decisions quickly. Must be able to grasp and analyze situations quickly and make appropriate decisions. Must be detailed oriented, analytical, extremely organized and have the ability to multi-task. Must be able to speak effectively before large or small groups of employees, administration, patients and otherinternal or external entities.
- Must be able to distinguish colors in computer programs, hear sufficiently for general conversations in person and on the telephone. Must be able to identify and distinguish various sounds associated with the work place; see adequately to read medical records, computer screens, and other written documents necessary to the position.
- Hazardous materials pertinent to this position are described in the department’s Material Safety Data Sheets (MSDS) manual. May also include but not be limited to moving equipment, wet or slippery surfaces, airborne pathogens, latex products, electrical equipment, normal office products (e.g. correction fluid and copier toner), and repetitive motion in use of computer/keyboard.