Sr. Director - Enterprise Tools Delivery

Change Healthcare   •  

Alpharetta, GA

Industry: Healthcare


11 - 15 years

Posted 71 days ago

This job is no longer available.

The role requires prior experience with project and program management. Experience with CRM project delivery is ideal. Although not a technical role, but good technical chops along with program management experience would position this role for good execution.

ROLE: Sr. Director, Enterprise Tools Delivery


  • Working with Product Managers and Engineering leaders, Champions the delivery lifecycle of the various releases and projects in the enterprise tools space
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects, coordinating closely with CRM Product Management and Engineering leaders.
  • Create and track project specific documentation around kick off, traceability, ROI and project closures.
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Groom junior Project Managers in their competency
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks
  • Create and maintain comprehensive project documentation framework that project managers can follow
  • Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Travel is expected to be approximately 20%

Minimum Requirements:

  • At least 10 years of technology IT experience

Critical Skills:

  • 5+ years of people management experience
  • 5+ years of project/program experience

Additional Knowledge & Skills:

  • Previous experience managing programs of at least $5M and 20+ resources - directly or indirectly
  • Experience managing offshore delivery
  • Previous Experience with CRM Project Mgmt is a plus
  • Excellent communication skills both orally & written
  • Prior experience working in a matrixed environment


  • BS is required ; MBA preferred