Sr. Director, Digital Platforms

Office Depot   •  

Boca Raton, FL

Industry: Retail & Consumer Goods


11 - 15 years

Posted 57 days ago

This job is no longer available.

This role will lead the product management and development agile teams working in a high paced environment to craft a strategic roadmap for & mobile apps that outlines key functional and technological capabilities to deliver the best in class customer experience, maximize customer life time value and improve engagement + retention across Office Depot's Digital platforms. This role will report to the Vice President of Digital Commerce Platforms.

Primary Responsibility:

Lead and inspire a team of Product Owners & Development Managers responsible for customer experience, overall customer journey and e-commerce technology development.

Partner with Central Marketing, Merchandizing, Supply Chain, e-Commerce architecture and IT teams to prioritize and establish delivery timelines for key initiatives that help drive sales and fuel customer satisfaction

Develop and communicate Product Management Best Practices for product owners, facilitate & evolve Agile processes and serve as a mentor to product owners transforming them into the next generation of product leaders

Partner with e-Commerce and Enterprise Architecture leadership team to build scalable and robust technology solutions that facilitate business growth and customer satisfaction needs.

Review Third Party Technology Platforms & Solutions and devise integration strategies and deliverables for digital platform modernization

Education & Experience:

Bachelors degree or equivalent experience in Information Systems, Computer Science or business related field

Minimum 10 years experience in related fields

5-7 years of Management Experience in the e-commerce field

Leading Agile Product Management and Development Teams

Experience with launching and integrating on-site search systems, Web CMS and Digital Payment Wallets

Data Driven professional with expertise in leveraging web analytics and A/B testing to identify opportunities for refining customer experiences and driving business value

Innovation Influencer with strong interpersonal and written communication skills, building business cases and articulating them for the executive leadership and other internal/external stakeholders.

Experience with leading teams developing Native or Hybrid Mobile Apps

Proven experience leading &collaborating with cross-functional teams ensuring on time and within budget program/project delivery

Self-motivated team player that brings excitement and enthusiasm to work each day

Master's degree a plus